Catering and Special Projects Manager

Compass Group USA Inc•Santa Monica, CA

58d•$80,000 - $90,000•Remote

About The Position

At Bon Appetit Management Company we are committed to two things, great food and outstanding service! At Bon Appetit you won't find our managers referring to a corporate recipe book or our chefs microwaving the lunch special. We do not have standardized recipes or central commissaries, instead, our chefs and managers are expected to stay abreast of current culinary trends and bring cutting edge food into their cafes. We are a restaurant company that operates in contract food service. That means you will have the freedom to be creative, take risks, and truly shine. We are committed to our staff growing, trying new things, and learning all that they can. Our rapid growth and breadth of accounts translates into exciting opportunities for our people! Job Summary Catering Management Manage all client US, excluding the headquarters, office catering events remotely, ensuring flawless execution and client satisfaction. Collaborate with the client's event management team to manage catering requests and coordinate local catering vendors. Manage and vet local catering vendors to ensure food quality and compliance with government and agency health/safety standards. Track, analyze, and monitor food costs, and event performance metrics (e.g., financial results, survey feedback, customer satisfaction, and activation performance). Participate in and lead special projects as assigned to enhance the catering program and client experience. Project Management Provide project management support and assist the National Account Director with initiatives, program changes, and new openings across multiple locations. Ensure effective communication across management, clients, customers, and associates, maintaining excellent client relationships. Utilize tools such as PowerPoint, Excel, Google Docs, Canva, CaterTrax, and other software to support reporting, presentations, and operational documentation. Collaborate with multiple site leads across North America to gather performance metrics (e.g., survey feedback, customer satisfaction, and activation performance) and prepare reports for client review. Assist in all foodservice-related activities as needed. Perform other duties as assigned.

Responsibilities

Manage all client US, excluding the headquarters, office catering events remotely, ensuring flawless execution and client satisfaction.
Collaborate with the client's event management team to manage catering requests and coordinate local catering vendors.
Manage and vet local catering vendors to ensure food quality and compliance with government and agency health/safety standards.
Track, analyze, and monitor food costs, and event performance metrics (e.g., financial results, survey feedback, customer satisfaction, and activation performance).
Participate in and lead special projects as assigned to enhance the catering program and client experience.
Provide project management support and assist the National Account Director with initiatives, program changes, and new openings across multiple locations.
Ensure effective communication across management, clients, customers, and associates, maintaining excellent client relationships.
Utilize tools such as PowerPoint, Excel, Google Docs, Canva, CaterTrax, and other software to support reporting, presentations, and operational documentation.
Collaborate with multiple site leads across North America to gather performance metrics (e.g., survey feedback, customer satisfaction, and activation performance) and prepare reports for client review.
Assist in all foodservice-related activities as needed.
Perform other duties as assigned.