Catering and Restaurant Events Manager

Corporate Office•Fort Lauderdale, FL

About The Position

Opening Fall 2025, the Omni Ft. Lauderdale Hotel is a 29-story hotel, located at 1850 Eisenhower Blvd, and connected directly to the Broward County Convention. The property offers 801 guest rooms and suites, multiple restaurants, a vibrant rooftop bar, a sprawling pool, spa, and fitness center. The hotel will also have over 120,000 square feet of indoor and outdoor meeting and event space, including a grand ballroom, junior ballroom, 25 breakout rooms and pre-function meeting space with waterfront views. To creatively upsell all hotel customers and to ensure that value paid is value received, not only in product, but in service and in ambiance.

Requirements

Position requires a minimum of one year progressive events experience to include participation in the Leader In Development Program and/or Coordinator role.
Candidate must have proven leadership skills and must be able to delegate, effectively train, develop and motivate staff.
Must have proven selling, negotiating and presentation skills.
Ability to communicate with guests and be able to direct/escort them to the various facilities and functions within the Hotel.
Must be conversant with culinary techniques and food creativity.
Knowledgeable in banquet set-ups and creativity in room decorations.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages.
Ability to work cohesively with co-workers both within and outside of your department
Ability to think clearly, quickly and make concise decisions
Ability to work well under pressure, dealing with many guest requests/questions within a short period of time
Highly developed customer service skills; possessing a friendly approachable demeanor and strong problem-solving abilities, with a keen eye for detail
Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone.
Developed computer proficiencies with ability to accurately input information into computer systems.
Delphi experience required.
The ability to work a flexible schedule, including nights, weekends and holidays.
The ability to stand/walk for extended periods of time.
The ability to lift up to 40 lbs and push/pull/carry up to 50lbs.

Nice To Haves

Large venue experience strongly preferred.
College degree preferred.

Responsibilities

Support the Catering Sales team by servicing catering functions once contracted.
Maximize Catering revenues wherever possible and up-sell to increase check averages.
Communication with clients to confirm all meeting logistics and catering menu details.
Create diagrams, Banquet Event Orders, and other necessary documentation to ensure the operations team has all the necessary information to deliver a flawless event.
Occasionally work with culinary team to customize menus while remaining profitable.
Work closely with other departments to ensure a seamless event experience for clients and their guests.
Coordinate Catering support services (flowers, entertainment, decoration, A/V, etc.) while always striving to surprise and delight our clients.
Physically double-check all function arrangements against specifications of client. Correct where necessary.
Continually manage event estimates and update as required.
Review final billing for all events and submit in a timely manner.
Follow-up with all past clients for honest feedback and build loyal relationships whenever possible.