Catering and Hospitality Coordinator

Ropes & Gray • San Francisco, CA

9d • Hybrid

About The Position

This Conference Services Representative is responsible for conference room set-up and breakdown including catering services and furniture configuration. Some examples of typical events are: internal, client meetings, board meetings, depositions, town halls, training programs, sit down dinners, happy hours and seasonal events. Also responsible for maintaining supply inventory and equipment, cleanliness and overall appearance of conference rooms, service areas, pantries, catering kitchen and visitor offices.

Requirements

• High school diploma or the equivalent and a minimum of three years of related work experience.
• Knowledge of beverage and food presentation and event space configuration.
• Experience with corporate catering/executive dining and/or banquet/wait staff experience in catering hall, event space, convention center or hotel
• Must have computer knowledge and be familiar with Microsoft Outlook.
• Ability to move large tables and chairs.
• Ability to lift at least 30 pounds and ability to move freely within the workplace.
• Willingness to learn and adapt to new systems and procedures.

Nice To Haves

• Reservation software experience a plus.

Responsibilities

• Pull and review daily reports from reservation software (EMS) to proactively plan setup and cleanup schedules.
• Retrieve delivery, setup and breakdown of all food and beverage services on a timely basis as outlined in the daily setup worksheet.
• Respond immediately to same day/urgent requests- changes, additions and cancellations.
• Set up, decorate, and prepare serving areas ensuring pristine upscale catering presentations.
• Determine appropriate linens, rentals and catering supplies needed to support special events.
• Place daily catering orders according to detail within EMS reservations.
• Reconfigure conference room furniture (tables, chairs) and transport back and forth to storage area.
• Clean, stock and maintain organization of catering kitchen, pantries, buffets and storage areas.
• Operate, maintain and clean a variety of standard kitchen equipment, including dish washers, coffee machines, ice machines, utility carts, and microwaves.
• Established product par levels and order replacement inventory to ensure adequate supplies to meet client needs.
• Inspect all conference rooms daily and in-between scheduled room assignments, as appropriate, maintaining cleanliness and proper furniture configuration.
• Perform routine conference room and/or visitor office checks. Using checklists provided, ensure all locations are kept in pristine condition- fully stocked, with proper documentation.
• Report facilities issues to local office contact, i.e. stains on carpets or walls, damages to chairs, cabinets, drawers, shades (perimeter and interior), etc.
• Abide by safety and sanitation standards at all times.
• Provide backup for audiovisual support (will train as needed)
• Uphold all Conference Services policies, procedures and high standards for quality service.
• Perform other work related duties as assigned by the Conference Services Manager/Supervisor and Office Manager.

Benefits

• Ropes & Gray is proud to offer a comprehensive Total Rewards package to our business support team members.
• The firm also offers comprehensive health and well-being benefits, personal and professional development, career growth opportunities and a collegial and supportive culture.
• In addition, this role is eligible for a discretionary bonus based on performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED