Catering and Events Manager - Waldorf Astoria Beverly Hills

Hilton•Los Angeles, CA

2d•$36 - $41

About The Position

As a leading hotel in the luxury market, Waldorf Astoria Beverly Hills is looking for a Catering and Events Manager to join the Catering and Events Team at this beautiful property! This Forbes 5-Star, AAA 5-Diamond hotel has 170 rooms, 6,300 square feet of banquet space, and 4 food and beverage outlets. This includes an elevated Mediterranean restaurant, a rooftop restaurant, lobby lounge, and in-room dining. Want to learn more? Hotel Website, Instagram, Facebook What will I be doing? As Catering and Events Manager, your role will encompass the strategic development of targeted market segments, including initiating and cultivating new client relationships. You will lead the negotiation process through compelling proposals and contract finalization to secure business opportunities. Design innovative menus and event concepts that enhance guest experiences while driving revenue growth Maintain and nurture existing corporate and social accounts, ensuring long-term partnerships Collaborate across internal teams to deliver seamless, high-quality service throughout all phases of the event lifecycle—pre-event, execution, and post-event follow-up Coordinate event logistics, communicating requirements clearly to relevant departments and team members Act as the primary point of contact for clients, ensuring their expectations are met and exceeded from initial planning to final execution Specifically, your essential functions will be to perform the following tasks to the highest standards: To organize, plan and prioritize your duties by developing plans and goals. Timely communication to internal and external clients via telephone, email, written documents or in person. Create and maintain relationships with clients to set and meet client expectations and deliver on those expectations. Demonstrate knowledge of job systems, products, systems, and processes. Resolve conflicts and negotiate with others while handling complaints, settling disputes, and resolving grievances and conflicts. Selling and influencing both internal and external clients. Make decisions and solve problems by analyzing and evaluating the issues and determine the best solution. Ensure high quality service by communicating and assisting others to understand the guest needs, providing direction and guidance, feedback and individual coaching when needed. Participate in customer site inspections and assist with the sales process as necessary. Other duties as necessary based on business needs. Regular attendance.

Requirements

Minimum Years of Experience: one (1) year Hospitality related experience at manager level.

Nice To Haves

Knowledge of the hotel property management systems (Delphi.fdc)
Relevant degree, in business development or other relevant business field, from an academic institution (CMP, CPCE)

Responsibilities

Strategic development of targeted market segments, including initiating and cultivating new client relationships.
Lead the negotiation process through compelling proposals and contract finalization to secure business opportunities.
Design innovative menus and event concepts that enhance guest experiences while driving revenue growth
Maintain and nurture existing corporate and social accounts, ensuring long-term partnerships
Collaborate across internal teams to deliver seamless, high-quality service throughout all phases of the event lifecycle—pre-event, execution, and post-event follow-up
Coordinate event logistics, communicating requirements clearly to relevant departments and team members
Act as the primary point of contact for clients, ensuring their expectations are met and exceeded from initial planning to final execution
To organize, plan and prioritize your duties by developing plans and goals.
Timely communication to internal and external clients via telephone, email, written documents or in person.
Create and maintain relationships with clients to set and meet client expectations and deliver on those expectations.
Demonstrate knowledge of job systems, products, systems, and processes.
Resolve conflicts and negotiate with others while handling complaints, settling disputes, and resolving grievances and conflicts.
Selling and influencing both internal and external clients.
Make decisions and solve problems by analyzing and evaluating the issues and determine the best solution.
Ensure high quality service by communicating and assisting others to understand the guest needs, providing direction and guidance, feedback and individual coaching when needed.
Participate in customer site inspections and assist with the sales process as necessary.
Other duties as necessary based on business needs.
Regular attendance.

Benefits

Access to pay when you need it through DailyPay
Medical Insurance Coverage – for you and your family
Mental health resources including Employee Assistance Program
Best-in-Class Paid Time Off (PTO)
Go Hilton travel program: 100 nights of discounted travel
Parental leave to support new parents
Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications
401K plan and company match to help save for your retirement
Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
Career growth and development
Team Member Resource Groups
Recognition and rewards programs