Catering and Events Administrative Assistant – Hilton Minneapolis

Hilton•Minneapolis, MN

2d•$20

About The Position

Join the Hilton Minneapolis Team! Located in the heart of downtown Minneapolis, Hilton Minneapolis offers a vibrant workplace where hospitality meets opportunity. Our hotel is steps from Nicollet Mall, major corporate offices, and top entertainment venues, making it an exciting environment for both guests and team members. At Hilton Minneapolis, we pride ourselves on delivering exceptional guest experiences while fostering a supportive, inclusive culture for our employees. Team members enjoy competitive pay, growth and development opportunities, and access to Hilton’s world-class travel benefits. You ready to start your career within hotel and catering/events? The Hilton Minneapolis is in the heart of downtown Minneapolis, directly connected by covered skyways to the Minneapolis Convention Center is adding to their team! They are looking for a Catering & Events Coordinator to join their team! This is a great entry level role to grow your career with hotels and with catering and events! As a Coordinator in the Catering and Events department, you will be responsible for assisting and supporting several Catering & Event Managers. The role is Monday - Friday from 8:30am-5:00pm Pay Rate: $20 per/hour What will I be doing? Specifically, your essential functions will be to perform the following tasks to the highest standards:

Responsibilities

To organize, plan and prioritize your duties by developing plans and goals.
Timely communication to internal and external clients via telephone, email, written documents or in person.
Handling phone calls, e-mails and greeting clients for Catering and Events in a professional, courteous manner.
Inputting programs in booking systems, managing VIP guest arrangements, and coordinating site visits.
Creating and communication of documents including but not limited to BEOs, group resumes, post event reports, menus, diagrams/floor plans.
Working with affiliate groups.
Assist with clients and deliver on the client’s expectations.
Demonstrate knowledge of job systems, products, booking systems, and processes.
Make decisions and solve problems by analyzing and evaluating the issues and determine the best solution for the client.
Ensure high quality service by communicating and assisting others to understand the guest needs.
Participate in customer site inspections and assist with the sales process as necessary.
Other duties as necessary based on business needs
Regular attendance

Benefits

Access to your pay when you need it through Daily Pay (Based on hotel)
Choose from multiple health care coverage options at 90 days
Discounted parking
Complimentary Team Member meals
401(k) plan and company match
Hilton stock purchase plan
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
Go Hilton travel discount program
Best-in-Class Paid Time Off (PTO)
Inclusive family-building and fertility benefits
Expanded bereavement leave
Adoption Assistance program
Supportive parental leave
Mental wellbeing support
Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
Debt-free education : Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)