CAT Team Case Manager

Peace River Center•Lakeland, FL

About The Position

This member of the multidisciplinary team has the responsibility to carry out rehabilitation and support functions; assist in treatment, substance misuse services, education, support, coordination of care, linking, assessing, monitoring, planning, and consultation to families; and crisis intervention under the clinical supervision of the CAT Team Program Manager. This position will be based in Polk County but will be assigned clients residing throughout the Tri-County service area of Polk, Highlands, and Hardee Counties. General Expectations: In the performance of their respective task and duties, all employees are expected to conform to the following: Fully understand and consistently exhibit all of Peace River Center’s Core Values, while fostering the same with all direct reports Perform quality work within deadlines with or without direct supervision Interact professionally with other employees, clients, and vendors Work effectively as a team contributor on all assignments Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations Essential Duties/Requirements/Activities: Comply with all Center policies and procedures except those for which the employee gives notice of the need for reasonable accommodation and for which the Center can make such reasonable accommodation Attends all scheduled work hours, meeting, training, and other center functions Complete monthly home visits with clients as directed by CAT Team 2 Program Manager Complete monthly school visits to coordinate with school staff to strengthen community support system for client and to obtain needed school collateral and records Provide case management for an assigned group of people including coordinating and monitoring the activities of the individual treatment team; provide the individual with the support necessary for symptom management; ensure immediate changes are made in treatment plans as persons’ needs change; educate and support persons’ families; and advocate for persons’ rights and preferences Complete all daily progress note in Credible and assessments in a timely manner as mandated in the CAT Team policies and procedures Complete required assessments for all assigned clients within specified timeframes as directed by CAT Team Program Manager Consult with community agencies and families to maintain coordination in the treatment process Document client’s progress to maintain a permanent record of client activity according to established methods and procedures Participate in daily staff organizational meetings and treatment planning review meetings Participate in providing substance use and treatment support services, including coordination with any needed referrals Assist in linking client transportation for scheduled medical, dental, or other appointments as needed and determined to be in the best therapeutic interest of the participant as assigned (e.g., arrange for cabs, access bus line, apply for Handibus, etc.). Assist and support CAT Team participants to carry out personal hygiene and grooming tasks Assist CAT Team participants’ families to find and maintain a safe and affordable place to live--apartment hunting, landlord negotiations, and procuring necessities to set up housekeeping Organize and lead individual and group social, educational, and recreational activities to structure CAT Team participants' time, increase social experiences, and provide opportunities to practice social skills and receive feedback and support Provide practical help and supports, advocacy, coordination, side-by-side individualized support, problem solving, direct assistance, training, and supervision to help CAT Team participants obtain the necessities of daily living including medical and dental health care; legal and advocacy services; financial support; money-management services; transportation; social-skill development; and assertiveness training to increase their social and interpersonal activities in community settings Qualifications: Education and Experience: Bachelor’s degree with a major in counseling, social work, psychology, criminal justice, nursing, rehabilitation, special education, health education, or a related field which includes the study of human behavior and development; and a minimum of one year of experience working with children or adolescents with serious emotional disturbances; or Bachelor’s degree with a major in another field and a minimum of three years experience working with children or adolescents with serious emotional disturbances. Training: Complete all PRC required trainings Knowledge and Skills: Strong commitment to the right and ability of each person with a severe and persistent mental illness to live in normal community residences, work in market jobs, and have access to helpful, adequate, competent, and continuous supports and servicesComplete all PRC required trainings Ability to work independently with minimal supervision Ability to work with team approach Skills and competence to establish supportive trusting relationships with persons with severe and persistent mental illnesses and respect for person’s rights and personal preferences in treatment Good written and verbal communication skills Computer skills: Microsoft Office, Intranet, EHR Safety Equipment : Universal Precautions Comply with Occupational Safety and Health Administration (OSHA) Rules and Regulations Life Safety Equipment (Fire Extinguisher) Transportation: Must have reliable transportation Must meet Peace River Center's driving requirements with a minimum age of 21 Must have a valid Florida driver’s license. Must carry and maintain $25,000/$50,000 bodily injury coverage on personal vehicle and provide proof of coverage Must have a FL driver’s license and clean driving record Must maintain driver’s qualifications through active participation in the agency’s DOT’s Drug Testing Program. Must be able to pass the agency’s driving test. Machines, Tool and Equipment Used : Computer Telephone Fax Copier EHR Physical Requirements: Ability to lift 30 pounds, climb stairs, ambulate safely throughout the community Technology Requirement: As an employee of Peace River Center, if you are not assigned a company-issued phone, you will be required to authorize the use of the Microsoft Authenticator app on your personal mobile device. This is necessary to access our payroll and communication system, Paycor, and Microsoft email as examples. This will ensure secure and efficient communication with the organization. Supervisory Relationship(s) : None Work Environment : This is a fast-paced work environment including office, field, or community settings. The populations cared for will include patients who might be confused, delusional, irrational, agitated, or uncooperative. The noise level in the work environment is usually moderate. The CAT Team 2 Case Manager must understand and accept the possibility of exposure to inside environmental conditions such as communicable diseases and physical/verbal abuse from an out of control patient/client.

Requirements

Bachelor’s degree with a major in counseling, social work, psychology, criminal justice, nursing, rehabilitation, special education, health education, or a related field which includes the study of human behavior and development; and a minimum of one year of experience working with children or adolescents with serious emotional disturbances; or Bachelor’s degree with a major in another field and a minimum of three years experience working with children or adolescents with serious emotional disturbances.
Complete all PRC required trainings
Strong commitment to the right and ability of each person with a severe and persistent mental illness to live in normal community residences, work in market jobs, and have access to helpful, adequate, competent, and continuous supports and servicesComplete all PRC required trainings
Ability to work independently with minimal supervision
Ability to work with team approach
Skills and competence to establish supportive trusting relationships with persons with severe and persistent mental illnesses and respect for person’s rights and personal preferences in treatment
Good written and verbal communication skills
Computer skills: Microsoft Office, Intranet, EHR
Universal Precautions
Comply with Occupational Safety and Health Administration (OSHA) Rules and Regulations
Life Safety Equipment (Fire Extinguisher)
Must have reliable transportation
Must meet Peace River Center's driving requirements with a minimum age of 21
Must have a valid Florida driver’s license.
Must carry and maintain $25,000/$50,000 bodily injury coverage on personal vehicle and provide proof of coverage
Must have a FL driver’s license and clean driving record
Must maintain driver’s qualifications through active participation in the agency’s DOT’s Drug Testing Program.
Must be able to pass the agency’s driving test.
As an employee of Peace River Center, if you are not assigned a company-issued phone, you will be required to authorize the use of the Microsoft Authenticator app on your personal mobile device. This is necessary to access our payroll and communication system, Paycor, and Microsoft email as examples.

Responsibilities

Carry out rehabilitation and support functions
Assist in treatment, substance misuse services, education, support, coordination of care, linking, assessing, monitoring, planning, and consultation to families
Crisis intervention
Complete monthly home visits with clients as directed by CAT Team 2 Program Manager
Complete monthly school visits to coordinate with school staff to strengthen community support system for client and to obtain needed school collateral and records
Provide case management for an assigned group of people including coordinating and monitoring the activities of the individual treatment team; provide the individual with the support necessary for symptom management; ensure immediate changes are made in treatment plans as persons’ needs change; educate and support persons’ families; and advocate for persons’ rights and preferences
Complete all daily progress note in Credible and assessments in a timely manner as mandated in the CAT Team policies and procedures
Complete required assessments for all assigned clients within specified timeframes as directed by CAT Team Program Manager
Consult with community agencies and families to maintain coordination in the treatment process
Document client’s progress to maintain a permanent record of client activity according to established methods and procedures
Participate in daily staff organizational meetings and treatment planning review meetings
Participate in providing substance use and treatment support services, including coordination with any needed referrals
Assist in linking client transportation for scheduled medical, dental, or other appointments as needed and determined to be in the best therapeutic interest of the participant as assigned (e.g., arrange for cabs, access bus line, apply for Handibus, etc.)
Assist and support CAT Team participants to carry out personal hygiene and grooming tasks
Assist CAT Team participants’ families to find and maintain a safe and affordable place to live--apartment hunting, landlord negotiations, and procuring necessities to set up housekeeping
Organize and lead individual and group social, educational, and recreational activities to structure CAT Team participants' time, increase social experiences, and provide opportunities to practice social skills and receive feedback and support
Provide practical help and supports, advocacy, coordination, side-by-side individualized support, problem solving, direct assistance, training, and supervision to help CAT Team participants obtain the necessities of daily living including medical and dental health care; legal and advocacy services; financial support; money-management services; transportation; social-skill development; and assertiveness training to increase their social and interpersonal activities in community settings