Cashier

Wills Hardware Inc•Medfield, MA

14d

About The Position

At Wills Hardware, cashiers are expected to operate a checkout counter and help answer customers’ questions. Cashiers are an important part of providing an outstanding customer service experience consistent with company values. Cashiers are often the first employees customers see upon entering the store, therefore it is important that cashiers be ready to create an outstanding first impression.

Requirements

Outstanding customer service skills and a professional attitude.
Have a general understanding of store merchandise with a willingness to continually expand knowledge.
Capacity to follow through on assignments and self-motivated to stay busy throughout the day.
Able to work flexible hours, including some weekends, when needed.
No night shifts, we close at 5:00pm daily, and 4:00pm on Sunday.

Responsibilities

Create an inviting environment for customers by maintaining a clean and orderly front end, which will include housekeeping tasks as needed.
Be able to answer a variety of basic questions concerning merchandise and its location in the store.
Answer phones promptly and transfer customers to the correct department.
Have a working knowledge of all store policies and procedures, including returns, refunds, account payments, and deliveries.
Operate all point-of-sale equipment and process all types of transactions, including cash, credit card, debit card, and house accounts. Provide accurate sales transactions to all customers.
Help store staff with other tasks as needed.