Cashier

HouseMart•Kailua-Kona, HI

32d•$16 - $17

About The Position

SUMMARY: Provides superior customer service by performing all cash register procedures in an accurate, fast, efficient, and courteous manner. Performs other duties within the store to promote maximum sales, cultivate customers’ good will and encourage repeat business. Works under the direct supervision of store management.

Requirements

Customer service, retail, cash handling experience preferred.
Ability to communicate effectively with fellow employees, management, customers and vendors using both verbal and written skills. Able to understand and follow instructions to complete assignments.

Responsibilities

Projects a high level of AIE (attitude, intelligence, and enthusiasm) to both external and internal customers.
Accurately and efficiently handles all register transactions including sales, returns, layaways, house charges and other related transactions in a courteous manner following company policies and procedures. Provides customers with an accurate receipt of each transaction.
Asks and offers Club Card members (i.e. Craft Club or Helpful Hardware Club) to every customer.
Verifies cash drawer at the beginning of the shift and accurately balances their own cash drawer and prepares for next day use.
Assists with customer inquiries and provides them with needed advice or information.
Accurately scans each merchandise item to minimize inventory shrinkage. Is aware of potential security, safety and/or shoplifting issues and reports and incidents and/or concerns immediately to management.
Properly uses and secures two-way radios and headsets as assigned.
Continually educates themselves about products and retains specific knowledge about current advertised items.
Maintains a clean and professional image of the checkout area.
Able to report to work as scheduled. Demonstrates regular and reliable attendance. Attends and participates in training sessions and monthly store meetings as required
Receives and checks incoming merchandise against invoices or orders to spot shortages, damages, and backorders.
Accurately prices and displays (i.e. bins, shelves, displays, etc.) merchandise. Assists store management in the annual preparation and taking of the store’s physical inventory.
Receives incoming telephone calls and places outgoing calls to customers.
Helps train new cashiers as requested.
Performs general housekeeping duties (i.e. up keeps a professional appearance of the office, store’s floors, fixtures, restrooms, employee lounge, etc.) Performs general maintenance of the store’s premises (i.e. store entrance, parking lot, receiving, etc.)
Performs all related duties of a Sales Associate.
Promptly and accurately performs any other related duties as assigned by store management.