KENOSHA Cashier/Receptionist

Kenosha Toyota•Kenosha, WI

5d•Onsite

About The Position

At Kenosha Toyota, we have nothing of higher value than our people! We built a brand new, state-of-the-art facility conveniently located in a dealer strip along a major interstate to house our team of automotive experts and novices alike. We are thrilled to be building our fun, family-like culture where our leaders truly lead by example. At Kenosha Toyota, we provide ongoing training in every department to make sure our team is equipped with the proper tools to be the best they can be. We are seeking a PART TIME Cashier/Receptionist with excellent customer service skills and a winning attitude. This individual will receive calls into the dealership, determine the nature of the callers business, and direct the caller to their destination. Will also greet customers coming into the dealership. This position will also be responsible for basic accounting skills. What's In It For You: Promote from within Ongoing Mentorship Roundtable Meetings Clear and Concise Communication Medical and Dental Vision Insurance Life Insurance 401K Plan Paid Training Employee discounts on products and services

Requirements

Available to work flexible hours on weekdays, weeknights & Saturday's
Ability to communicate customers' interests needs and requests to management and sales personnel
Professional personal appearance
Interested candidates must possess a valid driver's license and have a satisfactory driving record.

Responsibilities

Calculate the customer’s bill using the dealership’s computer system
Receive cash, checks and credit card payments from customers and record the amount received on the repair order and/or counter ticket
Make change accurately and issue receipts to customers
Answer phones and direct consumer to the proper department and follow up in a timely manner
Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
Operate switchboard telephone system
Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold
Assist the managers with various clerical duties as needed
Be friendly, professional, courteous and efficient when working with all customers and employees
Familiarize yourself with department structures & internal procedures for assisting customers efficiently