Cash Kiosk Operator

Chumash Casino•Santa Ynez, CA

72d•$20 - $23•Onsite

About The Position

The Cash Kiosk Operator is responsible for maintaining all kiosk and cash dispensing machines, including monitoring, filling, processing, and recording of currency from all machines. Ensures all cash dispenser machines and currency counting machines are operating properly.

Requirements

High School Diploma or GED Certificate.
Basic mechanical ability.
Basic proficiency in 10-key and other office equipment.
Basic computer proficiency utilizing Microsoft applications, e-mail, and internet.
Willingness to work flexible schedules in a 24/7 work environment, including holidays, nights, and weekends. Must apply for, receive, and maintain a Gaming License from the Tribal Gaming Agency.
Native American hiring preference applies.
Organizational Awareness Having and using knowledge of systems, situations, procedures, and culture inside the organization to identify potential problems and opportunities; perceiving the impact and the implications of decisions on other components of the organization.
Quality OrientationSetting high standards regarding his/her work and working environment and acting accordingly; developing quality standards, continuously evaluating performance, products, and procedures; actively seeking ways to improve quality.
Attention to DetailTaking responsibility for a thorough and detailed method of working.
Planning and OrganizingSetting priorities and defining actions, time, and resources needed to achieve predefined goals.
Written Communication Expressing ideas and opinions clearly in properly structured, well organized, and grammatically correct reports or documents; utilizing language and terminology that is understandable for the reader.
Oral CommunicationShaping and expressing ideas and information in an effective manner.

Nice To Haves

Experience working in a related field and /or a hospitality or gaming environment preferred.

Responsibilities

Performs job functions in accordance with the System of Internal Controls, departmental policies, and procedures.
Removes and replaces cassettes, bill validator boxes and coins from kiosk units and applicable cash dispenser machines.
Performs replenish process for kiosk units and cash dispenser machines, preparing the readiness for cassettes to be deployed to gaming floor when needed.
Counts money with the aid of counting machines.
Effectively counts and controls large volumes of currency.
Utilizes Casino software to perform all fund transfers and cash and coin drops.
Resolves jams at all cash machine unit(s) related, but not limited to bills, coins, and paper.
Performs hand pays from incomplete transactions at cash machine units.
Performs routine cleanings of all kiosk units and cash machines.
Ensures that the controlled keys assigned are returned promptly at the end of each shift or process.
Verifies condition of money, watching for damaged and/or counterfeit money.
Operates large equipment in kiosk room and on gaming floor with care for safety of patrons and employees.
Communicates with patrons and other team members on the gaming floor as needed in a professional manner delivering excellent customer service.
Participates in routine upkeep and cleaning of kiosk room and all applicable equipment.
Participates in training team members as needed.
Notifies management of malfunctioning equipment when basic troubleshooting cannot fix the issue.
Upholds a work environment that promotes teamwork, partnership, recognition, mutual respect, collaboration, while role modeling the company values, behaviors, and culture of One.Team.Chumash.
Performs other duties as assigned.