Cash Applications Supervisor (Hybrid)

Holland & Knight•Dallas, TX

40d•Hybrid

About The Position

We are seeking a Cash Applications Supervisor to join our team. This role will direct the daily functions of the Cash Applications department working with the Client Accounts Manager. Ensure proper policy is being followed and established performance metrics are being met. Use metrics to monitor and manage the Cash Applications team and provide detailed insight on how to best reach set goals. Work with the manager on performance issues, assist in identifying any areas of opportunity, and help to create a plan of action for individuals who fail to meet minimal acceptable performance standards in their role. Also serves as the point of contact and the first line of escalation for all Partner or client-related issues. A variety of other accounting responsibilities may be required in accordance with the Firm's established policies and procedures. In this hybrid position, you will have the opportunity to collaborate with colleagues both in person and virtually.

Requirements

5 + years of cash applications or legal accounting experience.
Attention to detail and accuracy.
Interpersonal skills.
Good communication skills.
Organizational skills.
Information management.
Problem-solving skills.
Proficient knowledge of accounting functions and computer applications.

Responsibilities

Ensure adherence to the Firm's accounting and finance policies and procedures with a strong focus on the performance of their respective Cash Applications team members.
Supervise the cash posting for the Firm and oversee the month-end close.
Communicate and report to attorneys and senior management on cash applications-related issues.
Serve as the first line of escalation for Partner or client issues, working with all parties to determine the best and most timely course of action for resolution.
Resolve escalated issues and serve as a point of contact for matters where Cash Applications team members are not authorized to resolve or if they are unable to determine an appropriate solution.
Monitor unidentified accounts and daily unapplied balance and communicate status to necessary parties.
Act as a liaison between the Cash Applications team and the Client Accounts Manager for direction and weekly status updates.
Create and organize team meetings to deliver communication regarding Firm policy updates, training issues, and team performance.
Provide guidance, coaching, and mentoring to Cash Applications team members.
Approve time cards, PTO requests, and manage the team calendar to ensure appropriate coverage.
Participate in staffing discussions, planning, and interviews.

Benefits

comprehensive medical (PPO and HDHPs), dental and vision plans including coverage for domestic partners
life and AD&D insurance
short and long term disability insurance
tax-advantaged accounts for health care expenses, including FSAs and HSAs
FSAs for dependent care
health advocacy services
behavioral health and counseling resources for all family members
401(k)
profit sharing
pre-tax transit and parking program
backup dependent care
senior care planning support
resources for individuals with development disabilities and their caregivers
paid holidays and other paid time off, including paid leave for new parents