Cash Applications Specialist

Phoenix Physical Therapy•Cranberry Township, PA

5h•Onsite

About The Position

The Cash Applications Specialist Provides support covering all aspects of timely cash posting to A/R and non-A/R, including balancing, contacting payors for missing remittances, researching outstanding cash in transit, correcting payment problems, and working with the Finance Team to allow tracking of cash daily and monthly.

Requirements

High School Diploma or equivalent; post-secondary education a plus.
Minimum of 2 years of healthcare related experience in billing and collections, cash posting or a medical billing certificate.
Ability to read and understand the information provided on EOB’s, remittance advices, and other insurance correspondence.
Excellent verbal and written communication skills.
Effective customer service skills with the ability to interact with both internal and external customers, i.e., patients, insurance payors, Patient Care Coordinators, and therapists in a professional manner.
Ability to prioritize work, handling daily and multiple tasks to completion within the time allotted, while working as part of a team within a demanding environment.
Proficiency with Microsoft Office tools with a sharp technical aptitude.
Ability to work independently with minimal supervision.

Nice To Haves

Knowledge of physical therapy billing preferred.

Responsibilities

Perform electronic exception posting of insurance payments.
Perform manual posting of insurance payments from EOBS and edits of electronic remittances.
Ensure data integrity by accurately posting payments per the provided EOB for the appropriate payer.
Perform manual posting of self-pay and patient responsibility payments.
Post denials from EOB’s.
Post contractual adjustments, transfer, and repost requests from Revenue Cycle Specialists
Verify and post refunds to patients and insurance providers.
Review unapplied payment report, on a monthly basis; repost unapplied payments, when applicable.
Perform special posting for non-contractual adjustments (i.e., financial hardship payments, self- pay payments, professional courtesy payments)
Identify when errors are occurring in internal processes and by payers.
Accurately balance EMR systems to bank receivables.
Identify over and under paid items and forward to appropriate Revenue Cycle Specialists for review.
Performs other duties as assigned or required.