Cash Applications Associate

VERITEXT LLC • Livingston, NJ

8h • Hybrid

About The Position

At Veritext, we focus on the details – so legal teams can focus on the case.

Our clients count on us to make the legal process seamless and efficient from scheduling court reporters and legal videographers to ensuring transcripts are delivered on time and flawlessly accurate. As a Cash Applications Associate (Corporate)
you will be responsible for payment applications to the appropriate client accounts. This role requires strong analytical skills and attention to detail, minimizing client concerns, alleviating further collection efforts & to support the overall objectives of the finance department.
This role requires leadership skills & a solid understanding of the Cash Applications process.

Requirements

• Client-centric mindset with the ability to build strong, loyal relationships and handle sensitive client needs with care
• Deliver responsive, solutions-oriented service quickly and kindly in a clear, professional manner with excellent follow-up etiquette
• Bold thinker – you thrive under pressure and love to solve tough problems in creative ways
• A proactive mindset – you anticipate needs before they arise and if there’s a problem, you’re already solving it
• Proven experience in cash application, accounts receivable or similar role
• Strong attention to detail and accuracy in financial data entry
• Excellent analytical and problem-solving skills
• 2-4 years of professional experience, familiarity with court reporting or legal services is a huge plus

Nice To Haves

• 2-4 years of professional experience, familiarity with court reporting or legal services is a huge plus

Responsibilities

• Apply all incoming payments to the correct client accounts (including Credit Cards, EFT & Checks)
• Reconcile all payment applications daily
• Process Credit Card payments for our clients on our credit card portal(s)
• Review Banking Correspondence & distributing it to the appropriate teams (Cash Apps, Collections, Accounting)
• Research payments that are received with no payment detail
• Daily follow up on all Unapplied/Unidentified payments
• Identify refunds at time of application
• Handle Cash application requests from clients & all other departments

Benefits

• Competitive compensation and total rewards package including comprehensive medical, dental and vision insurance as well as company-paid life insurance, short-term and long-term disability insurance
• Healthy work-life balance: hybrid work structure, paid time off, Paid Parental Leave, tuition reimbursement and more
• Employee equity and referral programs: when we succeed, you succeed!
• Extensive mental health and wellness benefits – to help you feel your best and thrive personally and professionally
• Matched 401(k) to help you save for your future
• Veritext Cares: our commitment to making a difference beyond the workplace, supporting local causes and paying it forward to the communities we live and work in
• Earned wage access: get a portion of the wages you earned prior to payday
• Learning and development opportunities including ongoing training, mentorship, and access to resources that support your personal and professional growth
• Engaging, collaborative, inclusive culture that values curiosity, initiative, and creativity with unique programs like Veritext Summer Camp and Wellness Week– because work should be rewarding and fun!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed