Casework Intern

International Rescue Committee•Salt Lake City, UT

10d

About The Position

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future. BACKGROUND: Founded in 1933, the International Rescue Committee is a leading, non-sectarian, non-profit organization providing emergency relief, protection, rehabilitation assistance, resettlement services, and advocacy for refugees and victims of oppression or violent conflict. Domestically, our 28 offices across the U.S. ensure new arrivals have food, shelter, and clothing, and work with refugees to help them gain self-sufficiency. SCOPE OF VOLUNTEER WORK: The casework intern will support the IRC in Salt Lake City's housing program, a leader in the nation of ensuring that refugees have a home to call their own as soon as they arrive in the US. New to the U.S housing system, IRC clients often struggle with housing-related problems such as cleaning, reporting maintenance needs, and navigating the US rental system. The casework intern will visit clients within their first month in their new home and check on their housing status. This role will work closely with the Housing Coordinator to expand our current housing access curriculum. In this role, interns get a substantial amount of one-on-one interaction with clients from around the world.

Requirements

Ability to communicate clearly and effectively in English; fluency in an additional foreign language preferred but not required.
Previous experience in education, social services, housing or cross-cultural work (preferred but not required)
Must have a valid driver’s license and reliable access to an insured vehicle.
Ability to lift heavy items and stand for a long period of time throughout the day.
Strong computer skills with proficiency in Microsoft Office (Word, Excel, and Outlook)
Motivated and flexible, with a positive attitude and willingness to take on a variety of tasks.
Ability to work independently and manage time effectively.
Ability to communicate and work as a team member in a cross-cultural environment.
Organized and attention to detail.
This is an unpaid volunteer position. No financial compensation, including compensation for relocation, is available.

Nice To Haves

Ability to communicate clearly and effectively in English; fluency in an additional foreign language preferred but not required.
Previous experience in education, social services, housing or cross-cultural work (preferred but not required)

Responsibilities

Conduct post-move-in home visits with clients to ensure successful housing setup and adjustment.
Assist clients with setting up utilities, completing change of address forms, and other move-in logistics.
Educate clients on their lease terms, rent payment process, maintenance requests, and basic tenant rights in the U.S.
Assist with housing relocations, including pick-up and delivery of clients’ belongings
Assist eligible clients with applications for the HEAT program’s utility payment support, monitoring their outcomes and following up as needed
Maintain accurate documentation and case notes from all housing visits and client interactions.
Collaborate with the Housing and Case Management teams to address housing-related needs and concerns.
Assist in donation collection and distribution of household items to clients.
Assist in other duties as needed, including outreach, apartment searches, donations, deliveries, front desk support, and other staff and intern roles at the SLC office.

Benefits

10 sick days
10 US holidays
20-25 paid time off days depending on role and tenure
medical insurance starting at $163 per month
dental starting at $6.50 per month
vision starting at $5 per month
FSA for healthcare and commuter costs
a 403b retirement savings plans with immediately vested matching
disability & life insurance
an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.