Case Worker

Save the Children International•Lebanon, PA

About The Position

Under the direct supervision of the Case Management Officer and guidance of the Case Management Specialist, and acting within the child protection SOP’s, the Case Worker will be responsible for implementing activities related to individual case management through home-based approach activities. The Case Worker will be also responsible to support vulnerable children that fall under the case management and alternative care scope of work from all nationalities and legal statuses (national, resident, refugee, asylum seekers, undocumented, returnees..) within the Bekaa and Baalbek regions. Working with the child, in addition to which applies from the following: biological family, extended family, neighbours and friends of the family, the host community and host family, institutions or other service providers/ NGO’s, all fall within the scope of work of the Case Worker. During a major humanitarian emergency, the role holder will be expected to work outside the normal role profile and be able to vary working hours accordingly.

Requirements

Bachelor’s degree in social work, Psychology, social sciences or any related field
Fluency in written and spoken Arabic and English
3 years of experience in child protection case management
Participated in alternative care and other child protection related training
Experience working in emergency context
Concise reporting skills, especially comprehensive report submitted to UPEL
Worked with separated and unaccompanied children.
Experience in working with children at risk and families, experience in case management in the emergency response
Experience in working with CPIMS systems for data management
Understanding of social welfare systems and child protection mechanisms in Lebanon
Ability to write and submit weekly and monthly reports, develop schedules and collect data
Commitment to and understanding of Save the Children’s aims, values and principles including rights-based approaches
Good communication skills with different stakeholders.
Ability to work under pressure.
Experience in implementing CP activities.
Experience in coordination with external stakeholders and service providers.
Dynamic, innovative, and able to take effective and timely decisions.
Commitment to, and understanding of Save the Children’s aims, values and principles including rights-based approaches
Self-initiator, with good team spirit, and creative in setting out realistic case plans

Nice To Haves

Training courses on communication, reporting, social policies are a plus.

Responsibilities

Case management of vulnerable children in need of case management including alternative care support/solutions:
Responsible for the identification of cases, outreach along with the dissemination of the appropriate referral pathway
Assess the child’s current social/ biological/ psychological situation with the improvements achieved, possible risks, supporting social environment, and advantageous innate characteristics
Refer to relevant services, in addition to outreaching, updating, and disseminating service providers with team
Follow-up on children at risk of separation or separated and unaccompanied children at-risk children and families
Develop multiple and flexible case plans: one with child, one with current care giver, one with biological family when applicable
Maintain confidential documentation including physical filings, soft documents and reports, and CPIMS- (Child protection information management system)
Ensure timely feedback and reporting to line manager (including challenges, success stories, case load, implemented outreach activities and other) on weekly and monthly bases
Provision of cash according to Cash National Standards operating procedures as well ensure the proper follow up on the usage of the cash.
Provide specialized psychosocial support activities when needed.
Work as a team member and ensure proper communication internally with the officer and the specialist through case meetings, case conferences and developing care plans for complex cases when needed.
Coordinate internally with other sectors to ensure a holistic approach during the implementation process.
Close coordination with other agencies and partner (agencies like UNICEF, MoSA, UPEL) as needed to ensure appropriate implementation of activities in line with national policies, procedures and standards.
Ensure a strict adherence to the principles of child protection and child safeguarding at all times, including respect for confidentiality and always acting in the best interests of the child
Comply with Save the Children policies and practices with respect to child protection, code of conduct, health and safety, equal opportunities and other relevant policies and procedures.