Case Worker - Intake

City and County of Denver • Denver, CO

20h • $60,064 - $99,105 • Hybrid

About The Position

NOTE: Bilingual candidates are encouraged to apply. A bilingual stipend may be available to eligible candidates once hired. With competitive pay, great benefits, and endless opportunities, working for the City and County of Denver means seeing yourself working with purpose — for you, and those who benefit from your passion, skills and expertise. Join our diverse, inclusive and talented workforce of more than 11,000 team members who are at the heart of what makes Denver, Denver. What We Offer The City and County of Denver offers a competitive salary commensurate with education and experience. The full salary range for this position is $60,064 - $99,105 with a target hiring range of $62,000 - $70,000. We also offer generous benefits for full-time employees which include but are not limited to: A guaranteed life-long monthly pension, once vested after 5 years of service 457B Retirement Plan 132 hours of PTO earned within first year + 12 paid holidays, 1 personal holiday and 1 volunteer day per year Competitive medical, dental and vision plans effective within 1 month of start date Location The City and County of Denver supports a hybrid workplace model. Employees work where needed, at a job site several days a week and off-site as needed. Employees must work within the state of Colorado on their off-site days. What You’ll Do At Denver Human Services (DHS), we envision a healthy community where people are connected, supported, safe, and well. One in three people in Denver turn to DHS for support at all stages of life. Our employees help children, at-risk adults, families, and individuals navigate social and economic pressures by connecting them to services and experts who support their overall well-being. About Protection & Prevention Denver Human Services works to protect Denver's children and youth by providing services and advocacy while promoting family stability, respecting diversity, and working to create and strengthen connections to community resources. We work to prevent abuse by providing education, resources, and support to parents, families, and community organizations. Denver Human Services is seeking committed, passionate Social Case Workers to serve our Child Welfare Services clients. The ideal candidate will have knowledge and experience with intake work. This role may include working in a hybrid environment- work from home, in the field, and at the office as required. Intake: The Intake section primarily is responsible for investigating new allegations of abuse/neglect of children ages 0-18 in a fast-paced and demanding environment. You will also be expected to contact families and conduct interviews on behalf of the child, as well as maintain professional contacts with community leaders and regularly communicate with law enforcement representatives. This role is an opportunity to impact a variety of populations throughout the Denver Metro Area. Generally, the Social Case Worker: Performs case management activities involving complex problems/cases, assesses individual and family needs, develops appropriate service and/or treatment plan, and provides counseling, referral, and placement services Evaluates client's needs, interest, motivation, and pattern of responsibility, reviews case records for client and family profiles, socio-economic history, previous treatment and services experience, and/or special problems and needs, and reviews and discusses case, problems, prognosis, behavior patterns, and needed services with a supervisor or other senior level staff Develops and implements established, maintains, and supports treatment plan that provides a variety of social services and referrals to meet social, behavioral, medical, and/or psychological needs, recommends and refers clients to appropriate support agencies and programs, and provides continuous counseling and crisis intervention to achieve objectives Represents the department in accordance with Volume 7 and city rules and regulations Prepares case records, reports, and documents and compiles with state and federal standards in providing case notes, treatment plans, and evaluations Testifies in court as needed by providing expert testimony and preparing comprehensive reports that allow the court to make finding and recommendations that affect court-ordered treatment plans Performs other related duties as assigned What You’ll Bring We value diversity of ethnicity, race, socioeconomic status, sexual identity, gender, religion, language, ability, and experience and exemplify this through the makeup of our team at all levels. You'll be right at home here if you cultivate strong relationships and push yourself, your work, the people around you and Denver to the next level.

Requirements

• Requirements as set forth in Colorado Department of Human Services Volume 7 and/or Volume 30 regulations.
• A bachelor’s degree from a higher education institution with at least fifteen (15) college level credit hours related to the job responsibilities of child welfare social caseworker. Course work examples can include and are not limited to, the development of human behavior, child development, family intervention techniques, diagnostic measures, counseling, psychology, or therapeutic techniques
• Professional, internship, or volunteer work experience in a human services related agency, as required by Colorado Department of Human Services Volume 7 and/or Volume 30 regulations
• No substitution of experience for education is permitted.
• Additional appropriate education may be substituted for experience requirements
• Requires a valid Driver’s License at the time of application.
• Requires post-hire completion of certification requirements to be a social case worker in Child Welfare or Adult Protective Services in accordance with CDHS regulations.
• Licenses and certifications must be kept current as a condition of employment
• Please attach your official or unofficial transcripts of your completed undergraduate and/or graduate degree and list of professional references to your application in the required attachment section.

Nice To Haves

• Strong self-starter and organizational skills
• Superior critical thinking and time management skills
• Solid interpersonal and communication skills
• The ability to represent the organization in several different settings
• A positive, professional, and proactive attitude
• Human Services experience preferred

Responsibilities

• Performs case management activities involving complex problems/cases, assesses individual and family needs, develops appropriate service and/or treatment plan, and provides counseling, referral, and placement services
• Evaluates client's needs, interest, motivation, and pattern of responsibility, reviews case records for client and family profiles, socio-economic history, previous treatment and services experience, and/or special problems and needs, and reviews and discusses case, problems, prognosis, behavior patterns, and needed services with a supervisor or other senior level staff
• Develops and implements established, maintains, and supports treatment plan that provides a variety of social services and referrals to meet social, behavioral, medical, and/or psychological needs, recommends and refers clients to appropriate support agencies and programs, and provides continuous counseling and crisis intervention to achieve objectives
• Represents the department in accordance with Volume 7 and city rules and regulations
• Prepares case records, reports, and documents and compiles with state and federal standards in providing case notes, treatment plans, and evaluations
• Testifies in court as needed by providing expert testimony and preparing comprehensive reports that allow the court to make finding and recommendations that affect court-ordered treatment plans
• Performs other related duties as assigned

Benefits

• A guaranteed life-long monthly pension, once vested after 5 years of service
• 457B Retirement Plan
• 132 hours of PTO earned within first year + 12 paid holidays, 1 personal holiday and 1 volunteer day per year
• Competitive medical, dental and vision plans effective within 1 month of start date

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level