Case Manager - Intake

DEVELOPMENTAL PATHWAYS INC•Aurora, CO

1d•$25 - $29•Hybrid

About The Position

Developmental Pathways (DP) is seeking Intake Case Managers to join our Case Management Team! As an Intake Case Manager, you’ll play a vital role in delivering compassionate, person-centered service and support coordination to support access to Medicaid Waiver and State General Fund services. Your days will be filled with: Conducting in-home visits to complete assessments and connect individuals to supportive programs and services. Engaging with families and providers in the community to build trust and foster strong partnerships. Collaborating at our Aurora office, sharing insights and strategies with your team and other departments to enhance service access. Working from home, which includes hosting virtual Zoom meetings with individuals and their teams, documenting and coordinating intakes, and participating in virtual office hours, team meetings, and more. Driving between locations, spending time in the community and at your home or chosen remote workspace. This dynamic, hybrid role offers a fast-paced and rewarding experience where you help weave together services that empower the lives of individuals with disabilities.

Requirements

Bachelor’s Degree; or Five (5) years of experience in the field of Long-Term Services and Supports; or (LTSS), which includes Developmental Disabilities; or Some combination of education and relevant experience appropriate to the requirements of the position
Valid Colorado motor vehicle license and provide proof of motor vehicle insurance
Meet our driving requirements - no suspensions and no more than two (2) tickets in the past three (3) years
Upon request, qualifying need, and approval, driving requirements may be waived in lieu of reliable transportation.

Nice To Haves

One (1) year of experience in developmental disabilities/long-term services and supports

Responsibilities

Serve as subject matter expert for applicable programs and services; serves as resource/point of contact for complex cases
Assess the overall needs of an individual and assist with the exploration of programs, long-term services and supports, and other community resources to meet assessed needs
Assist individuals and families in maintaining eligibility through the completion of required assessments, monitoring, and support planning
Provide care coordination services and interventions by referring, educating, negotiating, and mediating with the individual and external providers/agencies
Complete accurate case documentation in appropriate tracking and databases; prioritize workload and meet all required timelines
Complete required documentation related to monitoring activities; evaluate need and effectiveness of services requested and delivered
Schedule, facilitate, document, and complete follow-up for all required and ad-hoc meetings; disseminate updates to the necessary parties
Ensure the accuracy and timely entry and distribution of required documentation to all necessary parties, including, but not limited to providers, individuals, and family members
Maintain knowledge of state/ federal regulations, policies, and procedures regarding long-term services and supports, Medicaid waiver and state-funded programs, and other community resources
Maintain a professional and ethical manner in all interactions and meet performance quality, customer service, and coordination standards as assigned by department leadership; maintain appropriate boundaries