Case Worker (4038)

THE SALVATION ARMY•Bristol, TN

About The Position

This position is responsible for assisting with the administration of the day-to-day operations of social service functions and duties. The Case Worker carries out responsibilities in some or all the following functional areas: Volunteer Management, Data Entry, and Client Customer Service. The Case Worker will also assume the Receptionist position daily.

Requirements

Two years of college coursework from an accredited college or university in Social Work, Behavioral Science, or a related field, and Two years’ experience working in a social or public service environment with experience assisting the public, Or any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.
Ability to meet attendance requirements.
Ability to read, write, and communicate the English language.
Ability to communicate clearly and effectively both orally and in writing.
Ability to think clearly and quickly to maintain control of client caseload.
Ability to work on multiple cases effectively and efficiently simultaneously without becoming frustrated or disorganized.
A limited amount of physical effort is required to be associated with walking, standing, lifting, and carrying light objects (less than 50 lbs.) 5-10% of work time.
Duties are usually performed seated. Sitting may be relieved by brief or occasional periods of standing or walking.

Responsibilities

Develops intake and case plans for clients; instructs clients in completing the necessary paperwork, including goals and/or budget forms; completes orientation check-off form and obtains the release of information forms when appropriate; completes social history on new clients each week.
Assists clients in locating/securing affordable housing; conducts home visitations when appropriate; ensures that client's living quarters are adequately furnished and maintained; contacts appropriate person to facilitate needed repairs; conducts routine inspections of living quarters and grounds.
Prepares and maintains case records and logs on all assigned clients; ensures their accuracy and completeness; and enters pertinent information into the established Homeless Management Information System (HMIS).
Meets regularly with clients to discuss and evaluate their progress; prepares accurate and up-to-date records documenting the same; receives incident reports and enforces disciplinary actions for infractions of the house guidelines.
Refers clients to appropriate Corps programs or other agencies based on client’s needs and by their program plan.
Prepares and maintains statistical records on all services provided; compiles and prepares monthly statistical reports; ensures the accuracy and completeness of the same.