Case Worker | Level-Up

Gandara Center•Holyoke, MA

39d•$22

About The Position

The Supportive Housing Case Worker provides on-going case management services to individuals and families in recovery from substance use disorder. These services are provided either in the office, participants home, or/and in the community to support recovery and housing stability.

Requirements

Ability to deal with diverse populations.
Good typing/computer skills.
Must have valid driver’s license and willing to use own vehicle to transport clients
Knowledge of community resources and services
Ability to provide client-centered services

Nice To Haves

Lived experience preferred.
Bi-Lingual / Bi-Cultural applicants encouraged to apply.
Commitment to racial equity and inclusive practices.

Responsibilities

Establish positive professional working relationships with individuals assessed and served.
Provide and coordinate support to maintain housing stability.
Provide case management services, including intakes and assessments.
Assess and facilitate access to mainstream benefits (SSI, SSDI, SNAP, TANF).
Provide linkages to community resources that increase opportunities for economic independence.
Teach necessary skills such as transportation, budgeting, etc, that enable independent functioning as needed.
Provide training on activities of daily living and life skills, including but not limited to financial literacy, budgeting, nutrition, and parenting skills to individuals in a group setting.
Provide advocacy and teach self-advocacy in accessing needed services.
Work with participants to create and achieve smart goals with an individual service plan.
Completes all required reports and tracking tools for participants, funding sources, and the agency.
Ability and willingness to drive agency vehicle if needed.
Respond to after-hours work-related phone calls and emergencies.
Perform other tasks as determined by the Manager of Supportive Housing Services or other Department/Agency administrators.
Seeks and uses management staff for training and supervision.
Seeks and attends community trainings to strengthen skills and knowledge.
Attends Agency and Department required meetings and trainings.
Sensitivity to, and respect for, the diverse world views and different communication styles of individuals of diverse ethnic, linguistic and/or cultures which nurture and shape an organization that celebrates and promotes diversity in its workforce.
Highly effective and well-honed verbal and written communication and presentation skills in English; interpersonal skills necessary to persuade and guide both peers and other Agency staff regarding operational matters.