Case Specialist - Child Support Customer Service

YOUNGWILLIAMS INC • Omaha, NE

16d

About The Position

Join our Legal Team and Help Nebraska Families! No experience is necessary. Extensive paid training is provided. Flexible Schedules are available M-F between the hours of 8 am - 5 pm. Nine paid holidays. Paid sick and vacation days. Legal team environment. Medical, dental, vision, voluntary life insurance, and 401k options for full-time employees. AD&D and Long-Term Disability are paid by the company. Commitment to staff advancement.

Requirements

• Equivalent to a High School diploma.
• 0 – 2 years Customer Service experience.

Responsibilities

• Legal case management
• Assisting in the establishment of family support orders
• Using locate tools to obtain customer address, employment, and assets.
• Identifying barriers, evaluating how we can help the customer.
• Maintaining confidentiality and security of case information.
• Providing excellent customer service to internal and external customers.
• Regular and timely attendance.
• Creative team projects.

Benefits

• Flexible Schedules are available M-F between the hours of 8 am - 5 pm.
• Nine paid holidays.
• Paid sick and vacation days.
• Legal team environment.
• Medical, dental, vision, voluntary life insurance, and 401k options for full-time employees.
• AD&D and Long-Term Disability are paid by the company.
• Commitment to staff advancement.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees