Child Support Specialist

YOUNGWILLIAMS INC • Elliott, MS

5d

About The Position

The Child Support Specialist provides full services to customers in all stages of the child support process. The Specialist interviews customers to determine service needs and to identify the next step needed in the case management process. The individual works to ensure all State, Federal, and contractual time frames are met concerning establishing and/or enforcing child support orders.

Requirements

• High School Diploma or GED
• Minimum of 1-year related work experience is preferred.

Nice To Haves

• Experience in human services as a case manager or child support is preferred.
• Familiarity with an office environment including the use of automated systems is desired.

Responsibilities

• Initiates locate procedures such as location of customers address, employment, and assets.
• Obtains and processes information necessary for establishing the order.
• Conducts interviews with customers receiving and paying the support.
• Accesses system data, including state specific system(s) and appropriate internet resources to obtain relevant case information.
• Prepares cases and the necessary legal and/or administrative documents for review and approval by staff attorney and/or administrator/supervisor.
• Identifies administrative and legal remedies needed for enforcement of support orders.
• Maintains confidentiality and security of case information.
• Regular and timely attendance
• Other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees