Case Manager— $0 Healthcare for You and Your Entire Family

Redirect Health•Phoenix, AZ

19h•$70,000

About The Position

Case Manager exists to build trusted relationships with members who need extra support navigating their healthcare and to ensure they never feel alone in the process. In this role, you will: Serve Redirect Health members within the 1% high-risk population, providing guidance, advocacy, and consistent clinical support Partner with members to create personalized care plans and proactively prevent avoidable hospitalizations and ER visits Directly impact lives by helping members access timely, coordinated, and compassionate healthcare This is a hands-on role for someone who: Enjoys connecting with people, solving complex care challenges, and guiding members through critical moments Takes ownership and follows through Wants their clinical experience to make a meaningful, human impact every day

Requirements

Brings relevant clinical experience in case management, hospital settings, population health, or care coordination
Has hands-on experience supporting patients with complex medical needs
Communicates clearly and with empathy
Takes ownership and follows through
Enjoys simplifying complex medical situations
Works well across teams and roles
Cares deeply about helping people
Background as an RN, LPN, paramedic, medical assistant, or other clinically trained healthcare professional

Nice To Haves

ER, hospital, or high-acuity experience strongly preferred
Case management experience preferred

Responsibilities

Own management of high-risk member populations, including monitoring, triage, and care plan execution
Support members and families through education, outreach, and ongoing care coordination
Collaborate with Medical Directors, Medical Assistants, providers, and internal care teams
Improve Member outcomes by identifying early interventions and preventing unnecessary hospital utilization
Advocate for members by navigating healthcare resources and ensuring continuity of care