Case Manager

Parc Center for Disabilities•Saint Petersburg, FL

About The Position

Make an Impact. Lead with Purpose. Parc is growing — and we need a dedicated Case Manager who is ready to make a meaningful difference in the lives of adults with developmental disabilities. This is not just a documentation role. This position blends leadership, advocacy, compliance, and hands-on support to ensure the individuals we serve are achieving their goals and living with dignity and independence. If you thrive in a structured environment but can pivot when needed, enjoy problem-solving, and want your work to truly matter — we would love to meet you. Who We Are Parc provides opportunities for children and adults with developmental disabilities to exercise independence and live life to the fullest. Our vision is a community where all individuals are treated with dignity and respect. Every team member plays a role in bringing that vision to life. Why Join Parc? A Career with Purpose – Your work directly impacts lives every day Supportive & Inclusive Culture – Team-focused, collaborative environment Professional Development – Ongoing training and growth opportunities Established Nonprofit Organization – Stability with mission-driven leadership Position Summary The Case Manager is responsible for developing, writing, and implementing Individual Service Plans (ISPs), providing written periodic updates, and ensuring all waiver requirements are met for assigned participants. This role includes identifying achievable goals and objectives, developing programs within the Therap electronic records system, and monitoring implementation for quality and compliance. The Case Manager works closely with Direct Support Professionals and supervisors to ensure health, safety, and meaningful programming. This position also coordinates vocational opportunities and ensures both vocational and non-vocational needs are being met. This role requires both administrative expertise and hands-on engagement.

Requirements

Experience working with adults with intellectual and developmental disabilities
Prior case management experience
Knowledge of Medicaid waiver requirements and compliance standards
Understanding of behavior management and conflict resolution techniques
Strong organizational, analytical, and documentation skills
Ability to manage multiple priorities in a fast-paced environment
Strong written and verbal communication skills
Ability to exercise sound judgment and maintain confidentiality
Collaborative team player with a positive, solutions-focused mindset
High school diploma or equivalent required; Bachelor’s degree preferred
Minimum of 3 years’ experience working with intellectually and developmentally disabled adults
Demonstrated case management and/or vocational services experience
Valid Florida Driver’s License with acceptable driving record
Ability to lift up to 50 pounds
Ability to stand for extended periods
Ability to meet physical, visual, and auditory demands of the role
Must communicate effectively in English, verbally and in writing

Responsibilities

Develop and implement Individual Service Plans and structured goal programs
Enter and maintain programming within the Therap system
Monitor goal implementation and provide periodic written updates
Provide leadership and direction to Direct Support Professionals
Ensure overall health, safety, and well-being of assigned participants
Coordinate vocational opportunities with Community Supports Supervisor
Maintain accurate documentation including activity, progress, incident, attendance, and statistical reports
Meet with participants, families, and outside agencies as needed
Participate in team meetings and program planning
Provide crisis management and behavioral intervention when necessary
Assist participants with daily living activities as needed
Participate in rotating on-call coverage (approximately every 5th week)
Clearly communicate Parc’s mission and values within the community