Case Manager

Catholic Charities Community Services•New York, NY

6d•$24 - $25•Onsite

About The Position

The Case Management Department of Catholic Charities Community Services (CCCS) seeks to ensure that everyone in the community has what is necessary to live a dignified human life: shelter, food, clothing, access to services and other resources. We serve a wide population that includes immigrants, seniors, families facing financial crisis, and food insecurity. We use a strength’s based and client-centered approach in our work, always striving to help communities resolve crises, adapt, and thrive. Salary: $24.00 -$24.50 per hour, this is a non-exempt hourly position based on a 35 hours work week. Location: 34 West 134th Street New York, NY, 10037.

Requirements

Bachelor’s degree preferred, or Associate’s degree in human services with at least two years of experience in the social services field required.
Excellent interpersonal skills: the ability to work well independently and as part of a team.
Knowledge of social service delivery systems and local resources.
Excellent organizational, time-management and communication skills.
WIFI access and an ability to successfully navigate remote technology, if needed.
Ability to utilize Microsoft Word, Microsoft Excel, and Data Management systems built on a Salesforce platform.

Nice To Haves

Bilingual Spanish/English preferred.

Responsibilities

Provides effective engagement, assessment, service planning and follow-up using a strength’s based and trauma informed approach.
Provides crisis intervention in emergencies around shelter, food, clothing, and other basic needs through the provision of financial assistance, food pantry, goods, advocacy, access to benefits and resources.
Develops a comprehensive understanding of the complex social service system and partners with clients to better navigate these networks.
Designs and provides support groups in collaboration with community members.
Provides services to the whole family including parents, children and grandparents and identifies and builds upon support systems and community networks.
Provides outreach to the community to craft programs designed to build capacity.
Develops knowledge about and maintains collaborative relationships with community agencies, other Catholic Charities Departments, Divisions, Affiliates and Archdiocesan entities.
Enters information into Data Management System(s).
Meets program deliverables in a timely and efficient manner and works collaboratively with the funding partner (Department of Youth and Community Development—DYCD).
Completes requests for financial assistance and gathers relevant supportive documentation in a timely, efficient, and thorough manner.
Attends and participates in weekly supervision, monthly Department meetings, team meetings, community meetings, trainings, and other agency-related activities.
Assists at other sites as needed.