Case Manager, The Hart Supportive Housing

CAMBA•New York, NY

3d•$40,000 - $46,250•Onsite

About The Position

CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports, they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach almost 80,000 individuals and families, including almost 13,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. The Hart will provide supportive housing to seniors 55+ when the head of household requires support due to an SMI and/or a substance use disorder and SMI Population D families. Of the 57 units, 38 are for 55+ seniors with special needs are for and SMI Population D families, NYC 15/15 . Position: Case Manager Reports To: Program Manager Location: 1038 Broadway Brooklyn, New York 11221 What The Case Manager Does: Maintain professional relationships with clients and client confidentiality. Practice Universal Precautions/Standard Protocol & Procedures. Comply with any and all Federal, State, City and CAMBA security and privacy polices intended to protect the security and privacy of individually identifiable health information. Review all documentation establishing tenants' eligibility for program and make file copies. Create and maintain tenant files. Conduct initial intake and assessment of tenants and tenants' families' needs and periodic re-assessments. In collaboration with tenants, prepare initial and periodic revisions of independent living plans including short-term and long-term tenant goals. Assist tenants in attaining their goals by identifying and locating community resources for tenants and by making referrals to appropriate services both within and outside CAMBA. Work with tenants to break through barriers to tenant goals and to assist tenants in advocating for themselves and in moving toward self-sufficiency. Recommend and implement strategies to persuade tenants to participate more fully in this process. Monitor tenants' progress toward their goals via regularly scheduled telephone contact and/or face-to-face visits, and document via progress notes. Participate in case conferences. Follow-up with tenants and with referral organizations regarding tenant contact and progress with referral organization. Provide all required information for weekly/monthly/quarterly/annual reports. May recommend closing of cases in which tenants have: (a) achieved primary goals and have maintained stability for a period of months; or, (b) have not demonstrated a willingness to participate in the process (lost-to-service); or, (c) have become ineligible for services (e.g. moved out of building). Act as tenant liaison/tenant advocate with outside organizations regarding such matters as education, healthcare, housing, legal issues, etc. Schedule appointments for tenant with referral organizations. Escort tenants to appointments (educational, medical, social service, etc.) Assist tenants in completing applications for benefits and entitlements and may process applications on tenants' behalf. Follow-up with tenants for a period of time after successful completion of their primary goals to assure tenant stability. Evaluate actual living conditions of tenants through home visits. May prepare marketing materials for the program. May prescreen tenants over the telephone for eligibility and may schedule intake appointments. Input tenant data and tenant progress information into automated database

Requirements

Bachelor’s degree (e.g., B.A., B.S.W.)
Experience working with the Seriously and Persistently Mentally Ill (SPMI) population, and/or equivalent experience.
Must be fingerprinted and obtain “Criminal History Check “(CHC) with Justice Center for the Protection of Vulnerable People with Special Needs Ability to maintain fingerprint clearance throughout the duration o employment.
As a Mandated Reporter, you must immediately report suspected incidents/cases abuse and neglect to the Vulnerable Persons Central Register (VPCR) Hotline at 1-855-373-2122 and complete a CAMBA Incident Report
Flexible hours may be needed occasionally to provide shift coverage until 8 pm.

Responsibilities

Maintain professional relationships with clients and client confidentiality.
Practice Universal Precautions/Standard Protocol & Procedures.
Comply with any and all Federal, State, City and CAMBA security and privacy polices intended to protect the security and privacy of individually identifiable health information.
Review all documentation establishing tenants' eligibility for program and make file copies.
Create and maintain tenant files.
Conduct initial intake and assessment of tenants and tenants' families' needs and periodic re-assessments.
In collaboration with tenants, prepare initial and periodic revisions of independent living plans including short-term and long-term tenant goals.
Assist tenants in attaining their goals by identifying and locating community resources for tenants and by making referrals to appropriate services both within and outside CAMBA.
Work with tenants to break through barriers to tenant goals and to assist tenants in advocating for themselves and in moving toward self-sufficiency.
Recommend and implement strategies to persuade tenants to participate more fully in this process.
Monitor tenants' progress toward their goals via regularly scheduled telephone contact and/or face-to-face visits, and document via progress notes.
Participate in case conferences.
Follow-up with tenants and with referral organizations regarding tenant contact and progress with referral organization.
Provide all required information for weekly/monthly/quarterly/annual reports.
May recommend closing of cases in which tenants have: (a) achieved primary goals and have maintained stability for a period of months; or, (b) have not demonstrated a willingness to participate in the process (lost-to-service); or, (c) have become ineligible for services (e.g. moved out of building).
Act as tenant liaison/tenant advocate with outside organizations regarding such matters as education, healthcare, housing, legal issues, etc.
Schedule appointments for tenant with referral organizations.
Escort tenants to appointments (educational, medical, social service, etc.)
Assist tenants in completing applications for benefits and entitlements and may process applications on tenants' behalf.
Follow-up with tenants for a period of time after successful completion of their primary goals to assure tenant stability.
Evaluate actual living conditions of tenants through home visits.
May prepare marketing materials for the program.
May prescreen tenants over the telephone for eligibility and may schedule intake appointments.
Input tenant data and tenant progress information into automated database

Benefits

CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays.

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