Case Manager (Learn & Earn Program)

HANAC•Long Island, NY

1d•$25 - $30•Onsite

About The Position

HANAC, Inc., originally founded by George Douris as the Hellenic American Neighborhood Action Committee, is a New York City-based multi-faceted social services organization. Established in 1972, HANAC was created to serve the needs of vulnerable populations throughout New York City. The Learn and Earn Program supports high school juniors and seniors by providing guidance, paid internships, career planning, tutoring, college preparation, and leadership development opportunities. The Part-time Case Manager will be responsible for ensuring that participants successfully navigate the program by providing individualized support, case management, counseling, and referrals. This role involves conducting assessments, monitoring participant progress, and helping them overcome barriers to employment and education. The Case Manager will work closely with program staff, schools, employers, and community partners to ensure participants receive the necessary support to graduate, gain employment, or pursue higher education. Key Program Goals: Support youth in achieving work readiness, job skills, and social development Ensure a safe and structured learning and work environment Adhere to program policies and compliance requirements Provide individualized support and case management services Maintain detailed records and assist with programmatic reporting

Requirements

Must have a bachelor's degree in social work or a related field and experience working with City systems such as public assistance, child welfare, education, and housing; or Minimum two years’ experience working with at-risk inner-city youth. An associate’s degree and experience working with City systems such as public assistance, child welfare, education, and housing; or At least 2-3 years of experience in case management, workforce development, education, or youth services
Experience working with city systems such as public assistance, child welfare, education, and housing
Experience counseling youth in employment, college preparation, and leadership development
Strong organizational, communication, and administrative skills
Proficiency in Microsoft Word, Excel, Google Suite, and database management

Nice To Haves

Knowledge of Summer Youth Employment Program (SYEP) or other workforce programs preferred
Bilingual (English/Spanish) is a plus

Responsibilities

Conduct outreach, intake, and enrollment to ensure program retention
Develop and facilitate career exploration, work readiness, and life skills workshop
Provide individualized counseling and career coaching to participants
Maintain a caseload of enrolled youth, tracking their progress in the DYCD system
Assist participants in developing Individual Service Strategies (ISS) to map out educational and career goals
Monitor and document case notes, participant progress, and follow-ups
Work closely with school guidance counselors, teachers, and other stakeholders to support participants
Provide referrals to community-based organizations for additional services
Organize guest panels, community service projects, mentorship activities, and field trips (e.g., college tours, employer site visits)
Monitor participants during internships, collecting timesheets and work documentation
Ensure timely milestone tracking (e.g., post-secondary education, employment, apprenticeship, military enrollment) and submit required documentation
Conduct regular check-ins with program participants to ensure engagement and completion
Assist with incident reporting and notify the Program Director of any concerns
Complete Basecamp check-ins twice per day to update on participant progress and case management tasks
Attend staff meetings and professional development training
Assist with additional program duties as needed