Case Manager (Program Manager)

Beacon Group • Phoenix, AZ

1d

About The Position

The primary objective of Program Managers at Beacon Group is to facilitate the provision of services to support clients as they reach their employment objectives, including attaining employment outside of Beacon Group. Ensure compliance with all referral source requirements. Fully understand and follow all DDD (and other referral sources) program service specifications for all clients on their caseload.

Requirements

• Bachelor's degree in Rehabilitation, Human Services or related field and two years' experience in a vocational rehabilitation or related setting.
• In lieu of a degree, two additional years of relevant experience may be acceptable.
• Must pass drug and background screens.
• Must be able to maintain a fingerprint clearance card.

Nice To Haves

• Master's degree is preferred.

Responsibilities

• Design employment and pre-vocational plans around client strengths, rights, needs, preferences, and choice.
• Develop strategies for implementing training goals and objectives.
• Follow all referral partner and Beacon Group rules and regulations regarding service provision.
• Be responsible for paperwork and documentation requirements of assigned clients and/or duties.
• Develop, coordinate, and implement Individual Support Plans (ISP) and/or related Planning documents.
• Facilitate and/or participate in effective Planning document / Team Meetings.
• Provide information on benefits, health coverage, and employment supports to reduce the myths that are barriers to employment and financial self-sufficiency for people with disabilities (DB101).
• Provide program information to inquiries.
• Orient new clients, participants, families to the agency.
• Meet and greets for potential clients, including tours of the facilities, if required, and sit-down sessions to discuss available services and the referral process.
• Maintain positive, working relationships with referral sources, coworkers, families, guardians, clients, etc.
• Prepare monthly and quarterly progress reports for referral sources within due date.
• Submit teaching objectives within 20-days of clients starting a service.
• Prepare annual Individual Eligibility Evaluation (IEE) reports within 30-days of program start and annually thereafter.
• Advocate for clients to make progressive moves.
• Ensure proper service authorizations are in place at the time of service, request changes to service authorizations as needed.
• Maintain accurate documentation and data in Beacon's electronic record (CMS) of all client case files.
• Ensure that annual and semi-annual Planning documents and other relevant documentation are current and on file.
• Maintain and secure client files to preserve confidentiality.
• Ensure client availability for Beacon's Supported Employment opportunities through recruitment and onboarding of new clients, client job reassignments, and progressive moves.
• Develop and implement strategies to improve efficiencies and better use technological tools.
• Work independently and effectively with little direction and use good judgment when making decisions.

Benefits

• Competitive wages/salaries.
• 401(k) plan with 4% company match.
• Competitive health insurance benefits with several options to choose from (effective 1st of the month after 30 days).
• Many employees have $0 monthly medical insurance premiums.
• Dental, vision, life and array of other insurance plans to choose from.
• Employee Assistance Program.
• Vacation, sick leave and extended sick leave plus holidays and floating holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager