Case Manager, 97 Crooke Ave/Reverend Dan Ramm Residence Supportive Housing

CAMBA•New York, NY

3d•$40,000 - $45,000•Onsite

About The Position

Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports, they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach almost 80,000 individuals and families, including almost 13,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. 97 Crooke Avenue (Reverend Dan Ramm Residence) is a building which was developed and is operated by CAMBA Housing Ventures (CHV), an initiative to develop affordable housing for persons with low income and/or with special needs living in Brooklyn and New York City. 97 Crooke Ave opened in March 2012 and provides 53 units of affordable/supportive housing building in the Flatbush section of Brooklyn. CAMBA, Inc. is the on-site services provider at 97 Crooke Avenue. The social services staff is responsible for providing case management and supportive services to the 32 low-income individuals who are seriously and persistently mentally ill and who exited the shelter system. The remaining 20 units are occupied by community residents, who may require some services, and a live in super resides in the final unit. Position: Case Manager Reports To: Program Manager Location: 97 Crooke Ave, Brooklyn, New York 11226

Requirements

Bachelor's degree (e. g., B.A., B.S.W.) and experience working with the Seriously and Persistently Mentally Ill (SPMI) population.
Flexible hours may be needed occasionally to provide shift coverage until 8 pm.

Responsibilities

Review all documentation establishing tenants' eligibility for program and make file copies.
Create and maintain tenant files.
Conduct initial intake and assessment of tenants and tenants' families' needs and periodic re-assessments.
In collaboration with tenants, prepare initial and periodic revisions of independent living plans including short-term and long-term tenant goals.
Assist tenants in attaining their goals by identifying and locating community resources for tenants and by making referrals to appropriate services both within and outside CAMBA.
Work with tenants to break through barriers to tenant goals and to assist tenants in advocating for themselves and in moving toward self-sufficiency.
Recommend and implement strategies to persuade tenants to participate more fully in this process.
Monitor tenants' progress toward their goals via regularly scheduled telephone contact and/or face-to-face visits, and document via progress notes.
Participate in case conferences.
Follow-up with tenants and with referral organizations regarding tenant contact and progress with referral organization.
Provide all required information for weekly/monthly/quarterly/annual reports.
May recommend closing of cases in which tenants have: (a) achieved primary goals and have maintained stability for a period of months; or, (b) have not demonstrated a willingness to participate in the process (lost-to-service); or, (c) have become ineligible for services (e.g. moved out of building).
May act as tenant liaison/tenant advocate with outside organizations regarding such matters as education, healthcare, housing, legal issues, etc.
May schedule appointments for tenant with referral organizations.
May escort tenants to appointments (educational, medical, social service, etc.)
May assist tenants in completing applications for benefits and entitlements, and may process applications on tenants' behalf.
May follow-up with tenants for a period of time after successful completion of their primary goals to assure tenant stability.
May evaluate actual living conditions of tenants through home visits.
May prepare marketing materials for the program.
May prescreen tenants over the telephone for eligibility and may schedule intake appointments.
May input tenant data and tenant progress information into automated database.

Benefits

CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays.

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