Case Manager

Grafton Integrated Health NetworkBerryville, VA

About The Position

At Grafton Integrated Health Network, the Case Manager plays a crucial role in helping individuals overcome barriers to live meaningful, fulfilling lives. This position involves providing hands-on support, advocating for clients, and coordinating care plans, admissions, and service approvals. Case Managers track client progress to ensure successful outcomes and transitions. The role operates within a culture of teamwork and collaboration, supported by ongoing training, mentorship, and professional development. The Case Manager acts as an advocate for the client and their family, overseeing the implementation of individual plans for clients in their assigned caseload. This involves collaborating with internal and external stakeholders to facilitate smooth admissions, establish transition criteria for appropriate levels of care, develop individual plans, secure authorization from funding agencies, and ensure clients make steady progress towards their goals and discharge criteria.

Requirements

  • Masters degree in social work, psychology, or counseling or Bachelors degree in social work, psychology, or counseling with at least one (1) year of documented field experience or Bachelors degree with at least three (3) years of experience working with children in a residential facility setting
  • Knowledge of Medicaid and private funding processes
  • Knowledge of services available to special needs and/or mental health population
  • Valid Driver's license

Responsibilities

  • Facilitates pre-enrollment tasks to prepare for a client’s enrollment.
  • Facilitates the admission intake process.
  • Case Managers develop the Treatment team/Medication Meeting schedule
  • Facilitates multidisciplinary team meetings to monitor client progress and updates the Plan of Care.
  • Meets and adheres to all timelines as required for funding (i.e. Medicaid EPSDT/Waiver, Private Insurance and Single Case Agreements)
  • Coordinates and facilitates the new IEP (students) or PCP (adults) and revisions to those documents.
  • Ensures documentation for each Client’s Record is accurate and properly maintained.
  • Managing the Transition and Discharge Process
  • Facilitates discharge from Grafton.
  • Facilitates transfer to another Grafton program or level of service provided by Grafton.
  • Responds to stakeholder complaints regarding all aspects of treatment and care for client.
  • Additional duties as assigned

Benefits

  • Medical, dental and vision
  • Flexible Spending & Health Savings Accounts
  • Generous Paid Time Off plan & attendance incentives
  • Employer Paid Life Insurance
  • Employee Assistance Program (EAP)
  • Short-term disability (STD)
  • Long-term disability (LTD)
  • Paid Career Development - we pay you while becoming certified in CPR, Ukeru, Mandt and other career training!
  • 401(k), including an employer match up to $2,500 annually
  • Education Assistance up to $5,250 annually
  • As Grafton is a 501(c)(3) non-profit, you may be eligible for federal student loan forgiveness
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