Case Manager

City of New York • Long Island City, NY

9d

About The Position

ONLY PERMANENT EMPLOYEES IN THE TITLE AND THOSE THAT ARE REACHABLE ON THE PUBLIC HEALTH ADVISER CIVIL SERVICE LIST ARE ELIGIBLE TO APPLY. Division/Program Summary: The mission of the Bureau of Tuberculosis Control is to prevent the spread of tuberculosis and to eliminate it as a public health problem in New York City. The goals to achieve this mission are twofold: 1) To identify all individuals with suspected or confirmed TB disease and ensure appropriate treatment; 2) ensure that individuals at high risk for progression from TB infection to TB disease are identified and treated for TB infection and do not develop TB disease.

Requirements

• 1. A baccalaureate degree from an accredited college, including or supplemented by twelve semester credits in health education, or in health, social or biological sciences; or 2. A baccalaureate degree from an accredited college, and six months of full-time satisfactory experience in a health promotion or disease intervention/prevention program, performing one or more of the following: interviewing, conducting field investigations, assessing health risks, making referrals, or collecting and analyzing epidemiological data; or 3. A four-year high school diploma or its educational equivalent, and four years of full-time satisfactory experience as described in "2" above; or 4. Education and/or experience equivalent to "1", "2" or "3" above. Undergraduate college credit can be substituted for experience on the basis of 30 semester credits from an accredited college for one year of full-time experience. However, all candidates must have a four-year high school diploma or its educational equivalent, and either twelve semester credits as described in "1" above or six months of experience as described in "2" above.
• A. To be assigned to Assignment Level II, candidates must have, in addition to meeting the minimum qualification requirements listed above, at least one year of experience as a Public Health Adviser, Assignment Level I, or at least one additional year of experience as described in Qualification Requirement "2" above.

Responsibilities

• Interview / re-interview and educate patients infected with a communicable disease.
• Elicit contacts and other information in order to locate or identify the source of infection and prevent further spread of the disease.
• Conduct surveillance activities including administering diagnostic tests for TB and collecting/transporting specimen including but not limited to blood.
• Conduct field investigations on communicable disease patients to locate and return lost patients to medical follow-up and to assess the home environment.
• Refer patients to the appropriate diagnostic facility for medical examination and treatment.
• Observe patients with a communicable disease ingest prescribed medication.
• Make site visits to hospitals and private medical offices to conduct record reviews and extract data.
• Establish and maintain communication with co-workers, supervisors, managers, and community partners.
• Manage and monitor patients suspected, confirmed to have disease or are contacts of infectious patients from diagnosis thru completion treatment.
• Conduct QA activities i.e., pouch reviews and field audits for PHA level Is and Assistant PHAs; assume the duties of supervisor in his/her absence to ensure continuity of case management.
• Conduct HIV counseling, testing & post-test follow-up.

Benefits

• Benefits: City employees are entitled to unmatched benefits such as: o a premium-free health insurance plan that saves employees over $10K annually, per a 2024 assessment. o additional health, fitness, and financial benefits may be available based on the position’s associated union/benefit fund. o a public sector defined benefit pension plan with steady monthly payments in retirement. o a tax-deferred savings program and o a robust Worksite Wellness Program that offers resources and opportunities to keep you healthy while serving New Yorkers.
• Work From Home Policy: Depending on your position, you may be able to work up to two days during the week from home.
• Job Security - you could enjoy more job security compared to private sector employment and be able to contribute to making NYC a healthy place to live and work.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees