Case Manager- Los Angeles

Thompson Law Injury Lawyers•El Segundo, CA

About The Position

This role will be crucial in managing and coordinating medical treatment for our clients who have suffered personal injuries, ensuring they receive timely and appropriate medical care throughout their cases.

Requirements

4+ years of experience in a law firm with personal injury experience OR 4+ years of direct experience in an injury-related field (e.g., emergency medical technician (EMT), nurse practitioner, insurance adjuster).
In-depth knowledge of medical terminology, procedures, and billing practices.
Proficient administrative skills and ability to use legal case management software and other relevant tools.
Excellent attention to detail, strong organizational skills, and the ability to manage multiple tasks effectively.
Strong verbal and written communication skills and the ability to interact effectively with various parties.
Demonstrated ability to work independently and collaboratively in a fast-paced environment.
Ethical and professional conduct with a commitment to maintaining client confidentiality.

Nice To Haves

Bilingual in English and Spanish (preferred).

Responsibilities

Independently manage treatment in personal injury cases.
Collaborate with attorneys, clients, and insurance adjusters.
Communicate with clients, medical providers, insurance companies, and other parties to obtain necessary medical information.
Monitor and track clients' medical treatment progress and appointments, coordinating and scheduling as necessary.
Review and organize medical records, bills, and other relevant documentation.
Maintain detailed case management records and conduct legal research as needed.
Stay updated on changes in medical treatment protocols, healthcare regulations, and industry best practices.
Provide excellent customer service to all clients and partners.