Case Manager (Veteran Services - Supportive Housing)

Veterans Multi-Service CenterPhiladelphia, PA
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About The Position

Veterans Multi-Service Center (VMC) is seeking a compassionate and dedicated Permanent Supportive Housing (PSH) Case Manager to empower chronically homeless individuals and families to achieve and maintain stable housing. If you're passionate about Housing First and client-centered care, we encourage you to apply! About Us: We a leading non-profit committed to providing comprehensive housing and supportive services to vulnerable populations, fostering stability and community integration.

Requirements

  • Bachelor's degree in Social Work, Human Services, Psychology, or related field.
  • 2-3 years of case management experience, preferably with chronically homeless individuals or HUD-funded programs.
  • Strong understanding of Housing First, trauma-informed care, and harm reduction.
  • Excellent interpersonal, communication, and organizational skills.
  • Proficiency in MS Office and HMIS/client management databases.
  • Valid driver's license and reliable transportation.
  • Empathy, resilience, and a passion for serving vulnerable populations.

Responsibilities

  • Implement Housing First principles to facilitate rapid housing entry and stability for participants.
  • Provide client-centered case management, building trusting relationships and supporting individualized goal setting.
  • Connect participants to vital community resources (mental health, substance use, healthcare, employment, benefits, legal aid).
  • Proactively address housing crises and advocate for participants' needs.
  • Maintain accurate client records and ensure compliance with HUD regulations and HMIS data standards.

Benefits

  • Make a profound, lasting impact by directly helping individuals achieve housing stability and improve their quality of life.
  • Be part of a supportive and mission-driven organization.
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