Case Manager

Wellbridge Addiction Treatment and Research•Calverton, NY

15h•Onsite

About The Position

This position supports patients as they transition from inpatient treatment to ongoing care, focused on aftercare planning and coordination, working closely with patients, families, and providers to ensure a seamless and individualized continuum of care.

Requirements

A bachelor's degree from an accredited college and one year (1) of full-time satisfactory experience performing assessment and/or treatment of drug or alcohol addiction care OR a four-year high school diploma or its educational equivalent and two years (2) of full-time satisfactory experience in addiction care. CASAC, MSW and/or MHC preferred
Familiarity with all relevant healthcare standards: OASAS, ASAM, JCAHO, etc.
Demonstrated communication, critical thinking, and interpersonal skills
Proficiency with data management and electronic health records
Strong problem solving, conceptual, and analytical skills

Nice To Haves

Specific experience with stabilization and withdrawal management care and/or inpatient rehabilitation settings
Experience working as part of a multi-disciplinary team
Knowledge of FMLA and short term disability processes, resources and different pathways of recovery for patients with substance use disorder

Responsibilities

Research aftercare treatment options for patients including transitional housing if needed
Locate and secure transitional housing if needed and 12 Step meetings, specialists, doctors, therapists, psychologists, MAT providers, etc. in patients’ home areas as needed
Collaborate with families and referents on patients’ discharge plans with permission of the patient
Consult with patients and families on payment options and available financial support to create a clear understanding of the process
Assist patients and families with understanding FMLA and short-term disability benefits, focusing on guidance and support throughout the process. Help patients complete FMLA and disability-related paperwork, providing guidance on claim submission and follow-up as needed
Collaborate with Quality department to send any required paperwork to aftercare resources
Develop a strong, ongoing relationship with patients and their families. Maintain ongoing healthy communication with the patient's families
Accurately share information in team meetings
Facilitate referrals to ancillary services. Ensure the correct documentation is collected and/or received
Assist in ACA/AMA interventions with the Clinical and Nursing department
Maintain a basic understanding of health insurance benefits, health insurance terms, and other payment methods that are used for our organization
Complete all assigned documentation in a neat, accurate and timely manner
Exercise sound professional judgment and seek assistance as necessary
Protect the privacy of all patient information in accordance with the organization's privacy policies, procedures, and practices, as required by federal and state law, and in accordance with general principle of professionalism as a health care provider
Provide crisis support to other clinicians and patients, as needed and in emergency situations
Maintain a safe and caring environment, delivering care in a culturally sensitive manner and consistent with Wellbridge mission, vision, and values