Case Manager - Youth Navigator

Community Teamwork•Lowell, MA

46d•$24

About The Position

Are you interested in a position that will make a difference in your life and the lives of others? Community Teamwork is a private non-profit organization with over 600 employees, and we are a catalyst for social change. We leverage our programs, our partnerships, and our collective voice to foster equity, compassion, and community engagement by creating housing, education, and economic opportunities. We offer a supportive, mission-driven environment where you can thrive both personally and professionally. At Community Teamwork, our employees enjoy best-in-class benefits to support their physical, financial and emotional wellness. We are seeking a Youth Navigator as part of CTIs Youth Services team located at the Youth Opportunity Center. The Youth Navigator will be responsible for case management for homeless and at risk youth and young adults between the ages 16-24. The Youth Navigator provides advocacy, support, and community connection to assist participants and families to overcome barriers to self-sufficiency and stability, while assisting young adults in accessing support from across the Greater Lowell Area.

Requirements

Bachelors Degree preferred, preferably in a Human Services related field
Minimum 5+ years direct case management experience may substitute for degree
2 years of experience working with at risk youth
Ability to work comfortably with at-risk youth in both group and individual settings, preferably with experience supporting at risk youth entering into employment and post-secondary education
Minimum of one year assessment, advocacy and case management work in a Human Service field required
Demonstrated knowledge of community resources available to low-income individuals and families
Excellent customer service, organizational, oral and written communication skills
Ability to manage multiple priorities and work in a fast-paced environment
Proficient computer skills required in basic computer software and data collection systems
Excellent crisis management skills
Ability to maintain accurate records and confidentiality of information
Excellent attention to detail
Valid Drivers License

Nice To Haves

Bilingual (English/Spanish, English/Khmer, English/Portuguese) preferred

Responsibilities

Supporting participants in accessing basic needs
Assessing individual stability
Hold regularly scheduled case management sessions with participants
Formulation of youth lead - Individualized Service Plans
Connect with community partners and resources
Assisting other Youth Services team members as needed
Supporting programming and difficult or complex situations
Meeting with young adults in the community to allow for better access to services

Benefits

Hourly Pay: starting at $24.34
Casual work environment
4 weeks of Paid Time Off
Medical, Dental, and Vision insurance
Paid Life Insurance
Tuition reimbursement
12 paid holidays (including one floating holiday)
Paid sick leave
Career advancement and professional development opportunities
5% contribution to your 401K retirement account after 6 months of employment, whether or not you participate on on your own
37.5 hour work week but paid for 40 hours
Great co-workers and a fulfilling mission