CASE MANAGER SUPERVISOR

Housing Options and Geriatric Association Resources IncNew York, NY

About The Position

This position involves supervising a team of case managers and a senior case manager, ensuring they are knowledgeable about job descriptions, work plans, goals, and objectives. The supervisor will assist the Social Service Director with administrative tasks like time record approvals and leave requests. Key duties include overseeing the preparation of service/treatment and discharge plans, as well as recruiting, supervising, monitoring, and evaluating social services staff to ensure successful performance of daily, weekly, and periodic tasks. The role also requires cooperation with senior management for programmatic reports and proposals, establishing staff schedules and work assignments, and being available 24/7 on call.

Requirements

  • Baccalaureate degree in Social Work, Human Services, or related field with 5-7 years of management.
  • Associate degree in human service or related field with 4+ years of direct social service supervisory experience.
  • Attention to detail, organized.
  • Knowledgeable of casework/case management methodologies.
  • Knowledgeable of the plight of the homeless and special needs population.
  • Commitment to the mission of the organization.

Responsibilities

  • Is expected to be knowledgeable with current job descriptions of senior case managers and case managers, including work plans goals and objectives.
  • Assist Social Service Director with approval of time records and request for leave.
  • Oversees a team of case managers and a senior case manager with preparation of service/treatment plans and discharge plans.
  • Recruiting, supervision, monitoring, and evaluating social services staff members to ensure they successfully perform routine daily, weekly, and periodic task.
  • Cooperates with senior management for initial/renewal programmatic reports and proposals.
  • Establishing and implementing schedules and work assignments for social services staff.
  • 24/07 on call
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