Case Manager- Law Enforcement Assisted Diversion (LEAD) (9491)

Baltimore Crisis Response, INC•Baltimore, MD

7d•$21 - $23

About The Position

Baltimore Crisis Response, Inc. (BCRI) is a nationally recognized nonprofit and Baltimore’s only comprehensive crisis response system. Since 1992, we’ve led the way in behavioral health crisis care — providing timely, community-based services for individuals and families experiencing mental health and substance use challenges. We are seeking a Case Manager – LEAD to support individuals enrolled in the Law Enforcement Assisted Diversion (LEAD) program by coordinating services across systems of care and serving as a primary point of engagement for participants and law enforcement partners. In this role, you will assess needs across behavioral health, medical, housing, and social service domains; facilitate referrals to internal and community-based providers; and actively support participants in progressing toward individualized goals. You will work closely with participants, peer recovery staff, law enforcement, and community stakeholders to promote recovery, stability, and successful community integration while preventing involvement with the criminal justice system. This position requires a person-centered, trauma-informed approach and strong collaboration within a multidisciplinary team to ensure high-quality, coordinated care.

Requirements

This position requires a Bachelor’s degree in social work, psychology or a related human service field from an accredited college or university.
Experience working with individuals with mental illness, addiction and/or co-occurring disorders is given priority.

Responsibilities

Provide services in the least restrictive environment, case managers will be required to “meet LEAD participants where they are” meeting with them in their home or other identified community setting
Maintain a case load of LEAD participant clients and provide specialized intensive case management services as needed
Work closely with Police partners who are the primary referral source for LEAD
Provide linkages to care and other community resources and supports to assist participants in maintaining recovery and preventing entrance into the criminal justice system
Work with the LEAD Peer Recovery Specialist to help participants navigate and overcome barriers in accessing needed health and behavioral health care
Maintain 10-6pm schedule with the ability to be flexible with hours when necessary, depending on the needs of participants being served
Maintain collaborative relationships with community partners and support service agencies.
Provide transportation to participants for appointments when necessary
Complete timely and accurate documentation
Complete outcome tracking forms for caseload of participants
Attend weekly, operational workgroup meetings to discuss the progress of LEAD participants
Attend trainings and conferences as needed to improve program skills
Additional responsibilities as determined by the LEAD Program Manager