Case Manager & Intake Specialist

The Empowerment Program • Denver, CO

1d • $24 - $26

About The Position

This position is a dual-role split equally between grant-funded support services and agency-wide intake coordination. The employee will spend 20 hours/week providing "Trauma-Informed Supportive Services" to unhoused individuals as defined by the Arapahoe County grant, and 20 hours/week managing the agency's intake and VI-SPDAT assessments.

Requirements

• Bachelor's degree in Human Services, Social Work, or related field (preferred).
• 2+ years of case management experience.
• Proficiency in VI-SPDAT administration.
• Experience with data entry for grant reporting.
• Ability to work with unhoused populations using a trauma-informed approach.

Responsibilities

• Provide trauma-informed supportive services specifically to unhoused individuals in Metro Denver.
• Maintain a caseload of grant-eligible participants, creating stability plans and navigating barriers to housing.
• Track and document specific data points required for the Arapahoe County Quarterly Reports, including: Number of Arapahoe County residents served. Program impact measures and demographic data. Use of funds summaries.
• Ensure all data is entered and ready for review prior to quarterly submission dates (April 15, July 15, Oct 15, Jan 15).
• Serve as the first point of contact for new referrals, conducting initial screenings and safety assessments.
• Perform the VI-SPDAT (Vulnerability Index - Service Prioritization Decision Assistance Tool) to assess vulnerability and prioritize housing placements.
• Ensure all intake paperwork is accurate and uploaded to the database within 24 hours of the appointment.
• Route eligible clients to the appropriate internal program (e.g., Housing, Employment, Therapy) based on assessment outcomes.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 11-50 employees