Case Manager, Independent Living Program

Side by Side • Oakland, CA

2h • $29 - $34

About The Position

The Independent Living Program provides every eligible youth in care with independent living skills training to assist in the transition to a successful and independent lifestyle. ILP services are currently delivered to youth ages 14-21 by Side by Side and partnered with Alameda County Social Services.

The ILP Case Manager provides side by side support to systems engaged youth in preparation for adulthood and in navigation of and graduation from the Independent Living Program. The ILP Case Manager co-creates Independent Living goals and plans and provides intensive support to each youth on their case load to ensure the attainment of said goals.

This position requires that each Case Manager be on site daily for one week in a six-week rotation. There is an option for this position to become hybrid based on an on-going demonstration of autonomy and continuously meeting the needs of youth on their caseload.

Requirements

• BA/BS in a Social Science field or at least 2 to 4 years of experience in mental health field or working with systems engaged adolescent and transitional aged youth.
• Excellent written and oral communication skills are required.
• Experience in crisis and resource management, youth development and group facilitation both virtually and in-person.
• Fulfillment of TB clearance, fingerprinting and state clearance, and any other mandatory state/federal requirements.
• A valid California driver's license, dependable personal automobile for use on the job, insurable by SHS’ insurance policy based on DMV record and personal vehicle insurance.

Nice To Haves

• Bilingual Spanish/English a plus.

Responsibilities

• Provide client-centered, strengths-based, and culturally responsive case management and coaching services to a designated caseload of ILP-eligible foster and probation youth, helping them with housing, education, employment, wellness, and permanency related matters.
• Regularly meet and assess the needs of each youth on assigned caseload, support them with achieving their goals, including those outlined in their TILP, and help them problem solve and address challenges.
• Meet clients in the field when needed to assist them with accessing local resources and support services.
• Monitor clients for safety and stability risks and provide immediate response to urgent client safety and stability needs when needed.
• Support at risk populations, for example: pregnant and parenting teens, LGBTQ, and CSEC with accessing additional services unique to their situation.
• Meet with youth and their care team in the community to encourage youth participation in ILP related services.
• Advocate for and refer program participants to appropriate services and programs (housing, mental health, health, employment, tutoring, etc.)
• Attend continuing education and professional development trainings to strengthen capacity to deliver quality service and programming to youth on caseload.
• Be on site daily for one week in a six-week rotation.
• Other duties as assigned.
• As part of outreach and engagement, the ILP Case Manager will attend monthly tabling events in the community to promote youth and family awareness and engagement.
• Collaborate with ILP team to develop, implement, and iterate on culturally relevant and responsive programming for systems engaged youth.
• Attend and provide support at ILP events.
• Facilitate and/or cofacilitate life skills workshops.
• Support annual events (e.g. Back to School Bash, Independent city, Holiday events, etc.)
• Maintain timely and accurate progress notes and other records to document program participant status, progress toward the completion of goals, and outcomes.
• Conduct quarterly quality assurance checks to ensure youth records are compete and contain up to date information.
• Assist youth in applying for and obtaining financial support by completing appropriate stipend application process.
• Provide status updates to County ILP staff when asked for QA purposes.
• Develop TILPS as needed.
• Participate as WOD on a weekly basis.

Benefits

• 3 weeks of paid vacation for F/T employees increasing to 4 weeks of vacation after 2 years of service (for all non-school based employees).
• 2 weeks sick leave for F/T employees with 2 additional sick days for direct service staff
• 10 paid holidays per year and 1 Self-Care Anniversary Day each year
• 99% employer-paid Medical for F/T employees including platinum level Kaiser Permanente insurance, Sutter Health or Anthem options
• Dental and Vision Insurance
• Long Term Disability insurance up to $9,000 per month, plus $50,000 Life and AD&D insurance. Employees also have the option to purchase additional life insurance at their own cost.
• 403b Retirement Plan with match after one year of employment
• Professional development and other learning opportunities including unlimited access to over 1,000 behavioral health courses online. Side By Side is a Public Service Loan Forgiveness certified employer
• FREE Employee Assistance Program including up to 10 complimentary personal counseling sessions per problem, per year for staff and dependents
• Employee recognition program with $500 bonus awards
• Employee referral bonus of up to $1,000
• Pet Insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level