Case Manager II - The Dudley

Mercy Housing•San Francisco, CA

34d•$28 - $33•Onsite

About The Position

At Mercy Housing, we are on a mission to redefine affordable, low-income housing and create a more humane world where communities thrive, and all individuals can realize their full potential. As the largest nonprofit affordable housing provider in the nation, we build, preserve, and manage program-enriched housing across the country. The successful Case Manager II will work with the resident to develop appropriate case plans and goals and provide on-going assessment and support. Assists the resident to utilize community resources to meet individual needs. Works with residents to identify their skills and abilities to promote personal growth. Caseload is larger than that of a Case Manager I; serves as mentor to Case Manager I. We encourage candidates with lived experience to apply. This is an on-site position. Pay: $28.00-33.00

Requirements

Bachelor's Degree in Social Science or related field.
Three (3) years of experience working with homeless or low and mixed-income populations.
Experience in child welfare, family work, substance abuse, and mental health.
Strong organizational skills.
Basic math and analysis skills.
Basic computer skills (Microsoft Excel and Outlook); proficiency in Microsoft Word.
Strong verbal, written, and communication skills.
Ability to achieve expected results with residents.
Communicate effectively, both orally and in writing.
Demonstrate clear, professional boundaries; act in a professional manner.

Nice To Haves

Master's Degree in Social Science or related field.

Responsibilities

Meet one on one with residents to obtain specific needs information to create with residents a plan to achieve their goals.
Work with team to ensure building standards are met and participate in wellness checks and unit inspection follow-up.
Design and implement daily activities that promote Mercy Housing's program model.
Advocate on behalf of residents (public aid, social security, home services, etc.) and make referrals as necessary.
Develop leadership skills in residents and resident involvement in civic life through programs.

Benefits

Several Healthcare plans to choose from, dental (includes adult and child orthodontia) and vision
15 days of earned PTO your first year, 12 company holidays + 2 floating holidays.
403b + match
Early close Fridays (3 paid hours each Friday)
Early close prior to a holiday (3 paid hours)
Paid Time off between Christmas and New Year's Holiday
Paid Volunteer Time
Paid Parental Leave and Care Giver Leave
Paid Life Insurance
Free Employee Assistance Plan
Free Basic Dental
Pet Insurance options