Case Manager II - HUD-VASH

U.S.VETS • Los Angeles, CA

6d • $23 - $32

About The Position

Lead with heart, serve with purpose. Join U.S.VETS to empower homeless and at-risk veterans & families rebuild their lives. Are you a compassionate, solutions-oriented professional with a bachelor’s degree in social work, psychology, counseling or a related field? Do you thrive in a collaborative, fast-paced environment where your clinical insight and case management expertise can make a meaningful impact? U.S. VETS—the nation’s largest nonprofit dedicated to ending veteran homelessness—is hiring a Case Manager II to provide comprehensive support to veterans overcoming housing instability, trauma, mental health challenges, and other barriers to long-term stability. What You’ll Do As a Case Manager II, you will provide trauma-informed, strengths-based case management to veterans Responsibilities include:

Requirements

• Bachelor’s degree in social work, psychology, counseling, or related field
• At least two years of work experience in case management or other roles in the social services arena
• Ability to pass background checks if assigned to programs involving incarcerated or recently released clients
• Strong communication, documentation, and organizational skills
• Proficiency in Microsoft Office and electronic records systems
• Valid and current driver’s license with clean driving record to meet company insurance requirements; ability to complete and pass a driver training course

Nice To Haves

• Experience working with homeless, veteran or justice-involved populations
• Certification in Substance Abuse Counseling (e.g., CCAPP, CAADE)
• Experience facilitating groups or life skills classes

Responsibilities

• Conduct thorough client assessments and develop individualized service plans (IAPs) addressing housing, employment, education, recovery, legal, financial, medical, and mental health needs.
• Coordinate and monitor services with the VA, landlords, employers, treatment providers, and community resources to help clients meet their goals.
• Provide regular one-on-one meetings with clients and conduct home visits (project-based and scattered-site housing).
• Conduct home visits at project-based units or scattered sites to ensure health and welfare of clients
• Transport clients in company vehicles to appointments, interviews, court appearances and other meetings as needed.
• Facilitate life skills groups and/or therapeutic groups tailored to specialized veteran populations (e.g., female veterans, justice-involved veterans, families with children).
• Assist with crisis intervention, urgent client matters, and after-hours support as needed.
• Document all services and critical incident reports in a timely and professional fashion using MCR, and other electronic client record systems.
• Conduct random drug and alcohol screenings and ensure compliance with program rules and service plans.
• Support reporting, audits, and file reviews in collaboration with the Program Coordinator and Director of Behavioral Health.

Benefits

• Medical, dental, vision, 401(k) with match, generous PTO, and more.
• Grow Your Career: Gain valuable experience while receiving training and mentorship
• Supportive Culture: Join a team of passionate professionals committed to collaboration, partnership, and the pursuit of excellence in our service to veterans and their families.
• Make a Daily Impact: Help at-risk veterans and their families find housing, healing, and hope.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 501-1,000 employees