Case Manager II - Housing

The Salvation Army USA Central Territory • Madison, WI

10d

About The Position

The Case Manager II assesses client needs, abilities and strengths; facilitates development of client case plans and monitoring to determine progress both individually and as a program. Networks with other agencies to identify and collaborate with resource development and delivery.

Requirements

• Bachelor’s in social work, human services, psychology, sociology, or criminal justice.
• Three years social work experience.
• Valid Wisconsin Driver’s license with approval to drive from The Salvation Army’s insurance.

Nice To Haves

• Management experience helpful.

Responsibilities

• Conducts casework interviews with clients to obtain information for formulating program/service eligibility and case status.
• Identifies psychosocial, economic, and physical needs of clients; assesses and reassesses client's support systems, available community resources and other factors to plan, develop, and implement an appropriate service plan.
• Assist client with housing search, placement, and stability activities.
• Develops and implements a case plan that presents intervention strategies to meet client.
• Refers clients to appropriate community resources and advocates for or assists the client in obtaining such services.
• Prepares complete and accurate case notes; writes correspondence, reports, and other written materials; inputs data into HMIS.
• Reviews all assigned cases on a scheduled basis to determine continuing need for services and participate in case consultations.
• Provides training to new case managers.
• Regularly peer review and audit of case files to ensure of services standards are met and contract compliance.
• Assists in transporting clients and advocating for them with public and private agencies.
• Attends meetings with other community service providers on behalf of The Salvation Army, as assigned.
• Conduct routine home visits based on program and contract requirements.
• Accompany peers on home visits, as needed.

Benefits

• Competitive Salary
• Flexible schedules and a casual dress environment
• Generous paid time off benefits (vacation, sick time, personal time, and 11 paid holidays)
• Tuition reimbursement
• Employee Assistance Program, providing 24/7 support, resources, and referrals to help you in your work and personal life
• Insurance benefits: excellent health, dental, vision, life, disability
• Discounts available for pet insurance, auto insurance, and home insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 501-1,000 employees