Case Manager I - Childrens Congregate Care

Seven Hills Foundation•Worcester, MA

4h•Onsite

About The Position

YOU Inc. is seeking a Case Manager I to join their Children’s Congregate Care team to provide essential support to youth in residential settings. This role involves being part of a multidisciplinary team focused on improving the mental health and overall well-being of children and adolescents. The Case Manager I will coordinate services, support treatment goals, and facilitate successful transitions back into the community. This is an opportunity to gain hands-on experience in behavioral health and make a meaningful difference in the lives of youth and families within a supportive, mission-driven team.

Requirements

Strong interest in working with youth in behavioral health or residential settings
Ability to coordinate services and manage multiple priorities
Strong communication, organization, and problem-solving skills
Commitment to trauma-informed, strengths-based, and client-centered care
Ability to work both independently and as part of a team
High School Diploma or equivalency certificate.
Valid driver’s license (Class C or D)

Responsibilities

Provide direct case management services to youth in residential care.
Support implementation of individualized service and treatment plans.
Connect youth and families to community resources and natural supports.
Coordinate care with internal teams and external providers (e.g., medical providers, schools, and state agencies).
Assist in planning for safe and stable discharge from residential care.
Coordinate and follow up on aftercare services to support continued success.
Serve as a liaison between families, treatment teams, and community partners.
Actively participate in multidisciplinary team meetings and case conferences.
Communicate updates and concerns in a timely and professional manner.
Work in the residential milieu as needed to support program operations and youth care.
Respond to crisis situations and coordinate appropriate interventions.
Monitor and address safety risks within the program environment.
Maintain training in CPI/de-escalation, First Aid/CPR, and medication protocols.
Maintain accurate and timely documentation in Electronic Health Records and required systems.
Ensure compliance with HIPAA, agency policies, and best practices.
Track services, progress, and outcomes to support quality care.

Benefits

Health Insurance: Offered through Blue Cross Blue Shield, with generous company contribution.
Enhanced Retirement Plan: 25% - 33% Employer match based on tenure.
Student Loan Assistance: Consolidation, counseling, & limited employer contribution!
Discounted Tuition with College & University Partnerships!
Tuition Assistance: Reimbursed or prepaid college coursework!
Home Mortgage Initiative: Favorable down payment (3-5%), reduced closing costs co-paid by Seven Hills!
Generous Accrued Paid Vacation: 3 weeks in your first year!
Vacation Cash-Out Option
3 Paid Personal Days
11 Paid Holidays
Accrued Paid Sick Time
Personal PTO - (Minimum 20 hour regular part-time schedule - does not apply to per diem)