Case Manager (Housing Focus)

SARC • Bel Air, MD

1d • $27 - $29

About The Position

The Housing Case Manager position aids individuals and families requiring assistance by performing the following duties.

Requirements

• A Bachelor’s degree in Social Work, Human Services, or a related field preferred (or equivalent experience), and Experience in case management, housing services, or working with vulnerable population, preferably 2 years, OR a combination of related field master’s level education and one year job-related experience.
• Strong knowledge of community resources, housing systems, and social service networks.
• Willingness and ability to attend ongoing Trauma Informed Care trainings and webinars to stay current with up to date trends in intervention.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees of organization.
• Excellent listening skills.
• Current driver’s license and clean driving record.
• Criminal background check required.
• Completion of SARC’s 30 hour Basic Crisis Response Training.

Responsibilities

• Provide ongoing case management services to Welcome Home program clients, supporting long-term housing stability and self-sufficiency.
• Collaborate with local service providers, housing programs, and community organizations to build and maintain a strong referral network for transitional and permanent housing resources.
• Develop and maintain relationships with landlords, leasing agents, and property management agencies to expand housing opportunities for clients.
• Conduct community outreach by engaging with local stakeholders, attending events, and promoting organizational services to enhance visibility and partnerships.
• Respond to crisis situations as needed by temporarily managing a caseload of active in-house Safehouse clients.
• Participate in the Point of Contact (POC) rotation, providing on-call guidance and support, and covering Safehouse shifts when necessary.
• Completes shelter screenings to determine if candidate meets program requirements;
• Interviews clients with problems such as personal and family adjustments, finances, employment, food, clothing, housing, and physical and mental impairments to determine nature and degree of problem; Secures information such as medical, psychological, and social factors contributing to client’s situation, and evaluates these and client’s capacities;
• Meets with client individually, in family, or in other small groups regarding plans for meeting needs, and aids client to mobilize inner capacities and environmental resources to improve social functioning;
• Be knowledgeable and implement the Trauma Informed Care philosophy by creating a safe, therapeutic living and working environment for our clients which espouse the proactive principles of growth, change, and empowerment of the individual;
• Maintain and report accurate and up-to-date statistics for the program.
• Will work a minimum of three 8 hour or six 4 hour holiday shifts per calendar year.
• Other duties as assigned by management.

Benefits

• Enjoy 11 paid holidays plus two floating holidays for full-time positions
• Receive up to 112 hours of accrued vacation time in your first year of employment
• Access up to 96 hours of sick leave annually
• Choose from 3 Health Plan options, with a generous employer HSA contribution.
• Benefit from 100% employer-paid premiums for the standard health insurance plan for individual coverage.
• Take advantage of dental and vision insurance, dependent care FSA, voluntary life and AD&D coverage.
• Receive an employer-paid parking pass for added convenience.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1-10 employees