Case Manager Homeless Services

Trinity Health•Pittsburgh, PA

About The Position

POSITION PURPOSE: Provide quality services in a community environment with the skill sets to manage complex situations related to individuals who have experienced homelessness, potential substance use/behavioral/emotional problems. WHAT YOU WILL DO: Client Assessment: Conduct initial assessments of individuals experiencing homelessness to identify their needs, barriers, and strengths. Case Planning: Develop individualized service plans in collaboration with clients, setting goals and outlining steps to achieve housing stability and self-sufficiency. Resource Coordination: Connect clients with community resources such as shelters, food assistance programs, healthcare services, mental health counseling, substance abuse treatment, and job training programs. Advocacy: Advocate on behalf of clients to access housing, public benefits, legal assistance, and other necessary services. Crisis Intervention: Provide immediate assistance and support during crises such as housing emergencies, mental health crises, or substance abuse relapses. Regular Follow-Up: Maintain regular contact with clients to monitor progress, address challenges, and adjust service plans as needed. Documentation and Reporting: Keep accurate and up-to-date records of client interactions, service provision, and outcomes. Prepare reports for funders, supervisors, and stakeholders as required. Collaboration: Work closely with other service providers, government agencies, nonprofit organizations, and community partners to coordinate services and support for persons served. Cultural Competence: Demonstrate sensitivity and cultural competence in working with diverse populations, including individuals from different ethnic, racial, cultural, and linguistic backgrounds. Professional Development: Stay informed about best practices, trends, and developments in homeless services, attending trainings and workshops as necessary to enhance skills and knowledge. Ethical Standards: Adhere to professional ethics and standards of conduct, maintaining confidentiality and respecting the rights and dignity of clients at all times. Self-Care: Practice self-care strategies to prevent burnout and maintain personal well-being while working in a demanding and emotionally challenging field.

Requirements

Masters Degree in Social Services with 1 year of related social service experience OR Bachelors Degree in Social Services with 3 years of related social service experience OR Associate's Degree in Social Services with 4 years of related social service experience OR High-school diploma/GED and 8 years of related social service experience
Act 33/34/73 Clearances
Valid Driver License
Ability to drive an organization vehicle
Pre-employment drug screen

Responsibilities

Client Assessment: Conduct initial assessments of individuals experiencing homelessness to identify their needs, barriers, and strengths.
Case Planning: Develop individualized service plans in collaboration with clients, setting goals and outlining steps to achieve housing stability and self-sufficiency.
Resource Coordination: Connect clients with community resources such as shelters, food assistance programs, healthcare services, mental health counseling, substance abuse treatment, and job training programs.
Advocacy: Advocate on behalf of clients to access housing, public benefits, legal assistance, and other necessary services.
Crisis Intervention: Provide immediate assistance and support during crises such as housing emergencies, mental health crises, or substance abuse relapses.
Regular Follow-Up: Maintain regular contact with clients to monitor progress, address challenges, and adjust service plans as needed.
Documentation and Reporting: Keep accurate and up-to-date records of client interactions, service provision, and outcomes. Prepare reports for funders, supervisors, and stakeholders as required.
Collaboration: Work closely with other service providers, government agencies, nonprofit organizations, and community partners to coordinate services and support for persons served.
Cultural Competence: Demonstrate sensitivity and cultural competence in working with diverse populations, including individuals from different ethnic, racial, cultural, and linguistic backgrounds.
Professional Development: Stay informed about best practices, trends, and developments in homeless services, attending trainings and workshops as necessary to enhance skills and knowledge.
Ethical Standards: Adhere to professional ethics and standards of conduct, maintaining confidentiality and respecting the rights and dignity of clients at all times.
Self-Care: Practice self-care strategies to prevent burnout and maintain personal well-being while working in a demanding and emotionally challenging field.