Case Manager ECM

AACI • San Jose, CA

6d • $25 - $28

About The Position

The Enhanced Care Management Case Manager is responsible for outreach, engagement, and providing support and linkage to wellness/recovery resources, both in person and virtually to assist clients in reaching the optimal level of wellness and functional capability. The ECM Case manager works with highest risk Medi-Cal members with the most complex medical and social needs, connecting with all their providers to coordinate areas of care and support.

Requirements

• Bachelor’s degree in psychology or a related field, or equivalent training and experience that would provide the ability to perform the duties described above.
• One year or more of case management or related experience.
• Familiarity with community-based resources.
• Excellent problem-solving and organizational skills.
• Understanding of cultural issues, community resources and family dynamics.
• Ability to communicate well with people of diverse cultural, professional, and experiential background.
• Ability to establish and maintain effective work relationships as part of a multidisciplinary team.
• Ability to maintain a valid California driver license, current personal auto insurance, and an MVR sufficient to maintain insurability under agency auto liability policies.
• Fluent in English and one of the Santa Clara Country threshold languages (Spanish, Tagalog, Vietnamese, Mandarin, Cantonese) preferred

Nice To Haves

• Trauma informed training preferred

Responsibilities

• Engages and enrolls community members eligible for ECM per care plan protocols
• Assesses client need areas
• Develops an individualized care plan with each client that is updated as needed
• Coordinates care for clients with a multidisciplinary clinical team and outside agencies.
• Facilitates referral linkages to community resources and performs case management services.
• Assist clients with the development of social and community support systems.
• Develops effective working relationships with agencies, organizations and providers to advocate for clients.
• Documents and maintains clinical records per appropriate standards and regulations.
• Conducts outreach in diverse community settings.
• Participate in clinical supervision, consultations, and trainings.
• Provide translation services as needed.
• Complete other duties and related projects as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level