Case Manager, Diversion Programs

Center for Justice Innovation • New York, NY

20d • $52,000 - $65,400 • Onsite

About The Position

The Staten Island Justice Center (SIJC; Justice Center) offers an array of programming for both youth and adults in Staten Island, focusing on engaging those with current or past justice involvement. The Justice Center’s Alternatives to Incarceration programming provides judges, prosecutors, and defense attorneys with alternative community sentencing options that hold individuals accountable in a way that is meaningful, proportionate, and restorative. The goal is to provide participants with individual and group services that help them to avoid future contact with the justice system and promote swift case resolutions that bolster public confidence in justice. Reporting to the Clinical Coordinator, the Case Manager will be responsible for the monitoring and case management of program participants, referring participants to voluntary social service interventions, and helping promote compliance with pre-plea and post-plea conditions. The Case Manager will stay in regular contact with participants, including facilitating in-person case management meetings. The Case Manager will also facilitate groups and assist in development of onsite services for participants. Additionally, the Case Manager will be in communication with attorneys’ offices, community-based providers, and draft memos to keep the court informed of participants’ compliance. The Case Manager will work closely with an interdisciplinary team providing adult case management services.

Requirements

• Bachelor’s degree or a minimum of 3-4 years of experience working in a social service setting.
• Experience working in a court or criminal justice setting strongly preferred.
• Seeking a highly organized candidate with an ability to multi-task, and work in a fast-paced environment.
• Must be able to provide service in a strengths-based manner and understand the importance of meeting clients where they are.
• Willingness and interest in engaging individuals (youth and adult) with mental health and substance abuse needs.
• Ability to work with people from diverse backgrounds in a culturally-responsive manner required.
• Candidate must have professional demeanor and ability to communicate appropriately with building stakeholders.
• Excellent organizational, interpersonal, communication, and writing skills required.

Nice To Haves

• Bilingual (English-Spanish) preferred is preferred.

Responsibilities

• Provide comprehensive case management services to a caseload of short- and long-term mandated clients.
• Manage a caseload of over 40 ATI participants, ensuring consistent engagement and progress tracking.
• Coordinate and facilitate scheduling of community service appointments, providing ongoing support and guidance to participants mandated for community service requirements.
• Provide voluntary service referrals to individuals, to help address issues such as substance use, mental health, trauma, domestic violence, housing, and vocational needs.
• Coordinate with service providers to facilitate, follow-up, and assist participants with voluntary service referrals.
• Maintain appropriate client and group information in electronic databases and hard files.
• Connect with and maintain relationships with outside service providers to increase referral sources for clients.
• Monitor and report on compliance to court stakeholders and work with defense and district attorneys to bring program participants into compliance.
• Participate in individual and group supervision, department staff meetings, interdisciplinary meetings, and on and off-site trainings.
• Assist with administrative responsibilities, including data management, grant reporting and compliance monitoring.
• Assist with other Justice Center intakes and assessments, as needed.
• Attend Staten Island Justice Center's events after hours, as needed.
• Attend all required staff meetings and trainings.
• Assist the Director with the development and implementation of new policies, programs, initiatives, and/or interventions; and
• Perform other duties as necessary to support the Staten Island Justice Center and department activities.

Benefits

• The Center for Justice Innovation offers an excellent benefits package including comprehensive healthcare with a national network, free basic dental coverage, vision insurance, short-term and long-term disability, life insurance, and flexible spending accounts including commuter FSA.
• We prioritize mental health care for our staff and offer services like Talkspace and Ginger through our healthcare plans.
• We offer a 403(b) retirement plan with a two-to-one employer contribution up to 5%.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 251-500 employees