Case Manager - Co-responder

AllHealth Network • Littleton, CO

17h • $26 - $28

About The Position

At AllHealth Network, we partner closely with community and law enforcement
agencies to deliver coordinated, person-centered support to individuals facing
homelessness and complex needs. The Case Manager position embedded with the
Littleton Police Department (LPD) is essential for enhancing community-based
responses through direct engagement, ongoing follow-up, and strong partnerships.

This position supports the Littleton Police Department, focusing on proactive
outreach, service coordination, and continuous collaboration with community
stakeholders.

Requirements

• Bachelor’s degree in a related clinical field such as Social Work, Clinical Psychology, or Counseling.
• Minimum of 2 years of related clinical practice experience with diverse populations in a physical and/or behavioral health setting or criminal justice setting.
• Experience in case management, care coordination, and/or community health required.
• Demonstrated ability in assessment, evaluation, and interpretation of behavioral health information, and care planning.
• Knowledge and familiarity with case management concepts, principles, and strategies.
• High level of understanding of community resources, treatment options, funding options, and special programs.
• Proficiency in operating PC-based software programs including Word, Excel, PowerPoint, and other computer-based systems.
• Advanced written and oral communication, decision making, and problem-solving skills; efficient time management with the ability to multi-task.
• Excellent interpersonal skills, ability to work independently as well as part of a team, and collaboration with internal and external teams.
• Must possess own transportation, have a good driving record, a valid driver’s license, and proof of insurance.

Responsibilities

• Serve a caseload of approximately 50 clients at any given time; riding with officers for client engagement (resources, in-person follow up), responding to calls for service related to homelessness, and sustaining community partnerships via attending meetings, openings, and community events
• Maintain an active caseload of clients as determined by department standards.
• Provide and document clinical care interventions to meet regulatory standards and/or contractual requirements.
• Improve client satisfaction and related health outcomes through delivery of person-centered treatment planning and collaborative care.
• Work closely and collaborate within a team-based model to ensure effective and efficient delivery of care coordination and case management services.
• Role requires telephonic and face-to-face contact; travel as required for hospital, provider offices, community-based organizations and/or home visits; partnering with other ACT team staff.
• Motivate clients to participate in the program by establishing a therapeutic relationship.
• Maintain a caseload of clients in accordance with department policy, to gain optimal functioning and sustain improvements in health management.
• Complete comprehensive assessments that collect in-depth information about a client’s unique situation and functioning in order to identify their individual needs. Information gathered should include, but not limited to; medical, psychosocial and behavioral health.
• Develop and implement care plans using a multidisciplinary process that address client identified needs.
• Assist clients in identifying recovery goals and coordinating services and providers to meet those goals. Utilize professional judgment and critical thinking to assist the client in overcoming barriers to goal achievement. Modify care plan as necessary.
• Act as a client advocate and a liaison between internal and external providers, community resources and criminal justice partners to seamlessly integrate and coordinate services.
• Provide clinical and coaching services that are consistent with the client’s readiness to change and client engagement. Interventions may include, but are not limited to: motivational interviewing to facilitate health behavior change, cognitive behavioral strategies, skills-based training, and self-management support.
• Make referrals to community-based organizations and resources that are consistent with the identified needs in the plan of care and/or by the client.
• Maintain a positive, ethical, and professional working relationship with community, government agencies, and other professionals.
• Perform case management services consistent with ethical and professional standards established by CMSA and disciplines pertinent to the employee.
• Follow all AllHealth Network policies and procedures.
• Perform other duties as required within the scope of the position and the experience, education and ability of the employee.
• Respond to calls for service where the primary request/concern is regarding resource navigation.
• Quickly evaluate the nature and severity of a crisis to determine appropriate interventions and support.
• Provide secondary referrals from the Police Department to the CIT inbox

Benefits

• Positive, collaborative team culture
• Competitive compensation structure
• Medical Insurance, Dental Insurance, Basic Life and AD&D Insurance, Short- and Long-Term Disability Insurance, Flexible Spending Accounts
• Retirement Savings 401k, company match up to 50% of the first 6% contributed
• Excellent Paid Time Off & Paid Holidays Off
• Additional Benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 101-250 employees