Crisis Co-Responder Team Lead (3120)

ncgCARE•Murphy, NC

8d•$80,000

About The Position

The Crisis Co-Responder Team Lead oversees the day-to-day operations of the Crisis Co-Responder program in partnership with law enforcement. This role ensures that clinical responders are effectively deployed in coordination with officers to manage behavioral health crises in the field, with a focus on de-escalation, diversion from emergency departments and jail, and connection to community services. As a Crisis Co-Responder Team Lead, you will be responsible for supervising program staff in both the Cherokee and Clay counties, coordinating with first responder agencies, ensuring compliance with funding requirements, and managing all performance and outcome reporting. This position plays a key role in building relationships with local partners, improving response workflows, and tracking results that demonstrate impact.

Requirements

Master's degree in a behavioral health field (e.g., Social Work, Counseling, Psychology, Marriage and Family Therapy), required.
Minimum of Associate-Licensed in North Carolina (e.g., LCSW-A, LCMHC-A, LMFTA, or equivalent), required.
Minimum of two (2) years of experience in behavioral health, with supervisory or program management experience, strongly preferred.

Nice To Haves

Experience working in crisis response, community-based services, or with law enforcement partnerships, a plus.

Responsibilities

Supervise and support the Co-Responder team, including scheduling, performance oversight, onboarding and training.
Coordinate with law enforcement, dispatch, and community partners to ensure effective crisis response and collaboration.
Monitor program outcomes, documentation quality, and compliance to support reporting, quality assurance, and service continuity.
Represent the program at stakeholder meetings and contribute to ongoing evaluation and improvement efforts.

Benefits

Consumer-driven health plan coverage provided by Anthem Wellness: When you enroll in a medical plan, you get complete care support on your time through Sydney app (Anthem), with exclusive access to 24/7 access to licensed doctors, therapists, and psychiatrists.
Health Savings Account (HSA) or Flex Spending Account (FSA)
Two dental plan options available through Delta Dental, so you can choose the level of coverage that fits your needs and budget.
Affordable vision plan available through EyeMed to keep your eyes healthy and your vision sharp.
An optional Dependent Care Flexible Spending Account to reimburse yourself on a pre-tax basis for child care.
Generous paid time off
401k or Roth IRA Retirement Programs administered by Empower Financial planning and education services at no cost to you
Voluntary supplemental benefits (Accident, Critical Illness, Short-Term Disability)
Educational Assistance (your position, date of hire and years of service determine your eligibility)
Advancement and Career Development Opportunities