Case Manager Assistant

Catholic Charities of Ingham, Eaton, & Clinton Counties • Lansing, MI

17d • Onsite

About The Position

At Catholic Charities of Ingham, Eaton, and Clinton Counties, every team member plays an essential role in advancing our mission to serve vulnerable individuals and families with compassion and dignity. As part of our team, you will contribute to a wide range of services aimed at fostering hope, healing, and empowerment within the communities we serve. Provide direct support to clients as directed, deemed or appropriate at the request and/or direction of supervisory staff. Direct support includes transportation, interpretation and translation of documents and services relating to clients, Program and Agency.

Requirements

• Education: High School education.
• A valid Michigan Driver License, access to reliable transportation and maintain appropriate insurance.
• Fluency in a second language (Somali, Swahili, Arabic, Kinyarwanda) that is representative of a Refugee population currently being served by the Program. (Required)

Nice To Haves

• Preferred is directly related experience.
• Prefer ability to work beyond the parameters of posted Agency/Program hours of operation as necessary to complete Job Responsibilities.

Responsibilities

• Provide translation services, both within the Agency/Program and to outside the Agency partners, if applicable.
• Case note all appropriate contacts and activities as directed.
• Ensure all documentation is safeguarded and turned in as directed.
• Provide transportation, as deemed necessary, from the airport (arrival), to DHHS, Social Security, Secretary of State, employers, health appointments and other supportive services, etc.
• Maintain on-going communication with Case Managers and other Program staff to ensure client needs and requests are addressed.
• Maintain a professional appearance and behavior as a representative of the Agency and Program.
• Attend and actively participate in Agency and Program meetings, conferences, in-services and other meetings deemed appropriate.
• Other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED