Case Management Team Lead

Equus•San Antonio, TX

1d•Onsite

About The Position

Equus Workforce Solutions helps job seekers and career changers prepare for and advance in careers with a focus on sustainable, high-growth, high-demand industries. Their committed and well-trained workforce professionals deliver comprehensive workforce solutions at integrated career centers, sector-focused centers and community, and partner sites. The Case Management Team Lead supervises case managers delivering employment and training services, ensuring compliance with funder rules and achievement of performance outcomes. This role also involves overseeing case manager workloads, assignments, and performance, reviewing case files for accuracy, providing coaching and training to staff, and supporting participant recruitment, engagement, and retention. Equus Workforce Solutions is a leading provider of workforce development services in North America, dedicated to the development, design, and delivery of demand-driven workforce solutions. Joining Equus offers extensive learning opportunities and networking programs, and the chance to make a lasting impact on others' lives. The company is strengthened by diversity and committed to providing an inclusive, fair, and respectful work environment.

Requirements

Bachelor’s degree in Human Services, Social Work, or related field.
3+ years of case management experience.

Nice To Haves

Workforce development experience preferred.
Supervisory experience strongly preferred.

Responsibilities

Supervises case managers delivering employment and training services, ensuring compliance with funder rules and achievement of performance outcomes.
Oversee case manager workloads, assignments, and performance.
Review case files to ensure accuracy and compliance.
Provide coaching, mentoring, and training to staff.
Support recruitment, engagement, and retention of participants.
Track outcomes and report results to leadership.